Zachary Calhoun
Jul 28, 2024
Came in and got everything we needed. No hassle. Mike Brown is the man to ask for!
jesse scales
Jul 28, 2024
Mike Brown was awesome and a great help
Leora Johnson
Jul 27, 2024
Shopping with Mike Brown was such a pleasant experience.
Anthony West
Jul 27, 2024
There are 4 handicap ♿️ parking spaces and 40-50 free parking spaces at this store. The building is in excellent shape, and the store is well organized. The employees are friendly and extremely helpful in searching for née furniture to buy. The credit application system is easy to use and understand as well. All credit is done thru Synchrony Bank. I purchased a queen bed set here. I just needed the frame and headboard. I already had a queen-size mattress. I will have them deliver it for free, and I paid to have it professional installed. Overall I am quite pleased with my purchase and quality of service at this furniture store. Awesomeness.
Jeanette Brown
Jul 27, 2024
We purchased a dining table last week. Michael Brown wasour salesperson and he was am absolute pleasure to work with! We will back again soon!
Beverly Wright
Jul 27, 2024
Mike was excellent ,very pleasant patient, informative and well versed in the knowledge of the furniture.Enjoyed working with him.
Chloe Riley
Jul 26, 2024
Mike Brown excellent associate of Ashley furniture.
Roqui Acevedo
Jul 21, 2024
Micheal brown was the best very helpful and lobe the furniture pieces we purchased
Wyatt Carden
Jul 20, 2024
Michael was amazing helping me with my first major purchase. Thank you!
Diana Diaz
Jul 19, 2024
Really happy with the service we received at Ashley today. Came in to buy furniture for my mother in laws new home. The team was friendly, welcoming and very knowledgeable! I was very impressed with how they listened to our needs and budget. If you come into the store and need help ask for either Mike Brown or Tyra they were both the associates who helped us and they are great!
With Or Without Ent
Jul 18, 2024
Awesome experience.Mike Brown was great.
Hubert Brown Jr
Jul 18, 2024
Mike Brown was an awesome salesman… Not aggravating or bothersome… Great experience👍🏾
Barbara Byantalo
Jul 14, 2024
Elaysia Bell was so pleasant. She took the time to work with us until we found the living room set we were looking for. We were so pleased with our purchase because the pieces will compliment very well with our other furniture. Thank you Elaysia for giving us a good experience.
jlea12 Lea
Jul 07, 2024
Mike Brown was excellent. Recommend highly.
Megan Foster
Jul 06, 2024
Mike Brown was such a great pleasure to work with! He was very thorough and truly took the time out to make sure my husband and I were completely satisfied with our new furniture!
William Foster
Jul 06, 2024
Mike Brown had excellent customer service and really took his time providing thorough explanations of the available products. He helped my wife and I find the perfect love seat for our first home. We would recommend his services to anyone looking for furniture needs!
Kim Turner
Jul 06, 2024
Mike Brown provided excellent customer. He asked questions and provided options, all with a smiling face. He was great to work with!
Kale Treadway
Jul 05, 2024
Michael was very helpful and we enjoyed our experience
Angelspears Bettis
Jul 04, 2024
We loved Mike brown so professional and very patient
Mark Wallace Maguire
Jul 04, 2024
Excellent service by Mr. Mike Brown. Thoughtful, insightful., and knowledgeable.. I highly recommend.
Adrianna Wright
Jul 04, 2024
I have had such an amazing experience shopping here! Upon every visit, I was warmly greeted, which instantly made me feel at home. Tyra helped me find beautiful pieces for my bedroom and was a key part in our customization. Because of her, my rooms will look just like what I dreamt of. Pinterest worthy, I might add. In addition, Kimberly also had a hand in finding the perfect bedroom set. If ever needed, I am sure to come back. 10/10 , I must recommend
Freddie Wright
Jul 04, 2024
Tyra provided excellent customer service! She was very knowledgeable and patient.The manager Kimberly was awesome to work with!
michele kee
Jul 04, 2024
Had a great experience with Mike Brown at Ashley Furniture Stire, he was very knowledgeable and professional. I am very happy with my purchase.
Jeannie Ramsey
Jul 03, 2024
Great working with Mike Brown for this purchase, very customer service oriented and knowledgeable of product! Thank you!
Summer Hammond
Jun 30, 2024
Mike Brown was fantastic! Very helpful, energetic, and patient!
Kecia Jones
Jun 29, 2024
Michael from the Fayetteville location was absolutely amazing salesman, he was very knowledgeable of the merchandise.
Adam Julio
Jun 28, 2024
Mike Brown did a fabulous job of showing and selling me a nice marble coffee table and end table. Would highly recommend his service.
Paul Trunz
Jun 28, 2024
Mike brown made it easy and pressure free
G Spencer
Jun 23, 2024
Mike Brown was super nice! He was attentive and provided great customer service!!!
Miranda Lee-Quinn
Jun 22, 2024
Mike Brown was our sales associate. He was absolutely wonderful! His knowledge, kind and patient assistance made our experience smooth and assuring.
Bobby Quinn
Jun 22, 2024
Mike was great! Very knowledgeable and hands on!
Niecey Byrd
Jun 21, 2024
I absolutely enjoyed my purchasing experience with this Ashley furniture location. Mike Brown was a great sale rep he not only made buying very easy with his knowledge of each piece of furniture we were considering but he also recommended financing options Ashley furniture offers we ended up purchasing a sectional of my dreams. I'm really looking forward to the delivery process. I will keep everyone updated on how well the furniture holds up every 6 months and a year review if you're looking for any furniture, go ahead and look no further. If you're in the area of Fayetteville at Ashley's furniture store and ask for my brown all right lovelies
Anita Shufford
Jun 16, 2024
Mike Brown is amazing! Great customer service!
Rogers Allen
Jun 12, 2024
Very good customer service
Reginal Lindsey
Jun 12, 2024
Excellent job from dej and Curtis cone see him
tarsha rhodes
Jun 11, 2024
Mr. Jamar Brown and Ms. Kim were impeccable! Mr. Brown’s customer service skills were fantastic and he needs a raise! He didn’t hover us while we browsed around, but he was readily available to answer questions. Mr. Brown was very knowledgeable about the different promotions.My husband and I enjoyed spending our money with Mr. Brown and Ms. Kim.
Mia Nham
Jun 09, 2024
I recently had the pleasure of working with Mike Brown, and I must say that my experience was truly exceptional. From the moment I walked in, Mike greeted me with a warm smile and gave us space to look around. He went above and beyond to ensure that we’re happy with our purchase and even gave us good deals!
Sindy Rogers
Jun 08, 2024
I went in the Fayetteville, GA AShley Furniture today and was greeted by the most welcoming associate ever Mike Brown! He was so helpful, informative, and knowledgeable. So happy that I made my purchase through him as he was not pushy or the typical sales person you run into. Will always shop with Mike Brown whenever I need more furniture.
K Chaney
Jun 08, 2024
Very pleasant visit! Michael Brown was great and went through everything with us and gave us the best deals! Thanks again
Ederson Osias
Jun 07, 2024
Mike was great! He provided us with all the details necessary to make the purchase we wanted today.
Sabrina Mcleod
Jun 07, 2024
Customer service was great. All employees were welcoming. The store was clean and organized.Michael Brown assist us with everything we needed both times lol. We will return!
Timothy Hale
Jun 06, 2024
Great service by Mike and Daisha!
Honeybear Luzader
May 31, 2024
Mike Brown! Great customer service! Keep up the good work!
Sakina Williams
May 27, 2024
I had a very pleasant experience at this location. I was greeted and helped by Tyra. She was very kind!! Tyra found the item I wanted and helped with the purchase. It was a very seamless experience. I would definitely come back to this location!
Katie Collins
May 27, 2024
Mike Brown was very kind and helpful! I found just what I needed
Tyler Wilcher
May 26, 2024
Great service and was quick/fast process
Tanisha Daniel
May 26, 2024
Mike Brown has been an absolute pleasure to work with! Not only has he assisted with all three purchases I made; he even gave me helpful tips to the area! Thanks again, Michael!
Ashley Blakely
May 26, 2024
We were welcomed through the door immediately by Mr. Mike. He was very friendly and exceptionally knowledgeable about the store’s merchandise. He was also very patient as we were a little indecisive at first. Once we shared with him our likes/dislikes, wants/needs, he then matched us with his personal recommendations, which were on point. This man knows his stuff!! We would definitely do business with him again in the future. Keep doing your awesome work! Keep If you are ever in a search for new furniture, Mike in Fayetteville is your guy!
Alithea Murphy
May 24, 2024
I had a great experience with Mike. He was very helpful and pleasant to work with.
Rylie Kremposky
May 23, 2024
MIKE is awesome!! Go see him at the Fayetteville location. He will do everything in his will power to get your payment where it needs to be and satisfy you. Thank you Mike!!
Lauren Beck
May 22, 2024
Ashley furniture had a good selection and our sales associate was helpful and helped us in our purchase quickly!
Aisha Jordan-Watson
May 19, 2024
These ladies here Kimberly and Tyra they were very helpful and have very good customer service and very pleasant. Thank you ladies for your help.. you definitely have a happy customer..
Shawn Patel
May 18, 2024
Tyra was great. Very helpful!
Barbara Bembry Franklin
May 17, 2024
Michael Brown was the best person who was very friendly and knowledgeable person..Thanks
Edith Bass
May 16, 2024
Mike Brown was very helpful excellent sales person
tori cole
May 16, 2024
Michael brown was great excellent customer service very helpful with purchase
Ebony Watson
May 14, 2024
Keoisha, Tyra, Kim, and Shalanda were so helpful! They made sure we were taken care of! We came in late and they weren’t rushing us or making us feel like we needed to hurry up. They all took their time to make sure we had everything we needed. I greatly appreciate their kindness, professionalism, and patience!
millie stull
May 13, 2024
Tyra was very pleasant and knowledgeable I appreciated how fast she was in helping me with my purchases
Janiqua Hinton
May 12, 2024
Had such a pleasant experience with Mike Brown! He was very polite and knowledgeable. Getting my new sofa set was a breeze! 10/10
Vershima Ajo
May 11, 2024
Great customer service from Curtis.
michelle wright
May 10, 2024
Mr. M. Brown was very knowledgeable and pleasant. I will be shopping with him again.
Alicia Murray
May 10, 2024
Mike Brown was very professional! Love his personality!
Tykera Hardy
May 08, 2024
I loved Tyra! She answered all my questions & concerns. She was patient with me; didn’t rush me. I will definitely be back & I would loveee to work with her again! She was so greattttt! Thanks Tyra!
Johnathan Beverly
May 07, 2024
I came into Ashley and was fortunate enough to encounter Tyra, a salesperson whose dedication and expertise left a lasting impression. Her approach to customer service was nothing short of exceptional. Thank you so much Tyra and the team at Ashley home store, they were more than helpful.
Rachel Mackey
May 06, 2024
Customer service was top-notch! As I was a bit indecisive, Tyra patiently helped me find just what I was looking for.
Gregg Marshall
May 05, 2024
Outstanding experience and wonderful folks there. Olga helped us find the perfect furniture and Miss Keysha helped us get the best deal on it all! Always so happy when we choose Ashley Furniture.
Johnnie White
May 04, 2024
Mike Brown and Shalanda Mcnary was awesome they help us find the perfect furniture set. I will be coming back. Thanks 😊💯
Juanita Bell
May 04, 2024
Our sales person Tyra was very friendly, helpful and professional. She was patient and detailed.The store was neat and clean and we were satisfied with the options and prices.Thanks Ashley Furniture for hiring Tyra.
Cydrisse Dooley
May 03, 2024
My salesman was awesome very helpful
Soulan Golden
May 02, 2024
Not a good experience at all
Michele Wilson
Apr 28, 2024
very friendly
William Newberry
Apr 23, 2024
Fay was a very knowledgeable salesperson. She knew the product and made sure that it was very comfortable with the purchase.
Steven Snider
Apr 21, 2024
Mike Brown was very helpful today. Answered all our questions, gave us time to consider our options and made sure we were fully informed when making a decision.
Cole Eckert
Apr 20, 2024
Thanks Curtis!
Mark Walder
Apr 20, 2024
Getting anything resolved through customer service is impossible. I made an attempt to escalate my concerns, never got a call back from a supervisor and supervisors are always in meetings. One star for customer service is a generous rating.
Gina Cabrera-Benson
Apr 19, 2024
Mike Brown was very helpful
Tracey Greene-Johnson
Apr 19, 2024
Great customer service!! Very helpful!
Susana M Faria
Apr 19, 2024
I loved my shopping experience at this store, and the saleswoman Lasey was very attentive and helpful, a sweetheart. I'll definitely come back and recommend it to everyone.
Jessica Smiech
Apr 15, 2024
Michael Brown was so helpful and listened.
jaicen askew
Apr 15, 2024
Thanks so much to Tyra for all her help. She was a real pleasure to deal with. And thanks to Wendy in the office she was great answering my questions and getting the info I needed. I’ll definitely be back
Ti McCray
Apr 14, 2024
Zealand Jones was very courteous, professional, and knowledgeable regarding the products of Ashley.
Ted Thompson
Apr 14, 2024
We went to Ashley in Fayetteville to shop for a sofa and recliner. We meet Mike Brown and he was extremely helpful, informative, not pushy. Need furniture, go to Ashley in Fayettvile GA, ask for Mike Brown..
Gloria Lamar
Apr 14, 2024
Service was great and Zealand is a very knowledgeable employee. Thank you. Gloria.
U2gad
Apr 14, 2024
Pleasant, knowledgeable, easy sales manner, and made great use of our time. THANKS
Eboney Chandler
Apr 13, 2024
Zealand was wonderful great service!
Karla Jackson
Apr 13, 2024
Zealand, You are the best representative I've come across in a long time, you didnt Sell you educational Sold... it wasn't the money it was the comfort! You need to be promoted to Informational Sales. LOVE IT, STAY READY!
Teressa Henderson
Apr 11, 2024
It was so great shopping at Ashleys Fayetteville. Zealand was so helpful, patient & professional. Thumbs up to Ashleys Furniture in Fayetteville.
Ashley Jones
Apr 11, 2024
Awesome experience from start to finish! Mike Brown was very efficient. I came in during my lunch break and he got me taken care of.Would definitely recommend to anyone looking for furniture.
Evelyn Clark
Apr 08, 2024
I had a very good experience shopping at this location. Kendra was very attentive to my shopping needs.
Michelle Kremposky
Apr 08, 2024
Michael Brown was Awesome! Excellent Service!
Diane Mccarten
Apr 08, 2024
Great service from Mike Brown. Very helpful and a very quick sale.
Lorenzo Wyatt
Apr 06, 2024
Tyra and staff were great. Great customer service from the time I walked in the door.
Jennifer Shullih
Apr 06, 2024
Mike Brown was an excellent help! He got us set up for purchase and delivery within a week. Excellent service.
Sherry
Apr 06, 2024
Awesome service! My 4th purchase 😊
Titus Taylor
Apr 05, 2024
Zealand was very helpful. 10/10!
Kenneth Richardson
Apr 05, 2024
Zealand was great and very informative. Helped make the selection process easy.
Dalton Wallace
Apr 04, 2024
Mike Brown provided great customer service! The process of selecting and purchasing furniture was very smooth. I will be back again!
William Tate
Apr 04, 2024
Just completed a purchase with Zealand Jones of Ashley Furniture in the Fayetteville, GA Pavilion. Mr. Jones answered our questions allowing us to make an informed purchase. Very helpful, good experience. Will work with Mr. Jones on any future purchases we might consider.
Kay-Jay
Apr 01, 2024
I had a wonderful experience. The sales associate Tyra was very knowledgeable and had great customer service. The manager on duty was also great. I will be back for more furniture
Tennesia Carmichael
Mar 30, 2024
Great Experience
nydia barreto
Mar 28, 2024
I typically hate furniture shopping but Mike Brown made this process quick and seamless as possible. He was very friendly and explained my options clearly.
Erica Davis
Mar 24, 2024
Zealand was awesome salesman. He answered all our questions and gave several options. Very informative visit.
janice walters
Mar 24, 2024
Zealand was awesome
C. Walker
Mar 23, 2024
Zealand was a pleasure and I love my new sectional! Thank you for your patience and assistance today!!
Constance Smith
Mar 23, 2024
I entered into the Fayetteville store today and Mike Brown immediately and was outstanding with his service throughout the time I was in the store. He stayed near and readily available to answer all my questions. I’m grateful for the world class service he provided me!
V.T. Dawson
Mar 23, 2024
Mike Brown was both professional,knowledgeable and kind. Would recommend him as a very good sales person.
Ven Scott
Mar 22, 2024
Curtis was awesome! He was very professional and patient.
Jalicia Anderson
Mar 20, 2024
Zealand was an excellent sales representative and well knowledgeable.
Randall Barnes
Mar 19, 2024
Tyra Hardy was a pleasure during my visit at Ashley in Fayetteville, Georgia. She went out of her way to find the type of sofa I was looking for. Thanks Tyra!!!!
Sharene Jones-Smith
Mar 17, 2024
Great customer service and shopping with Mike Brown!
bjnash
Mar 16, 2024
See Mike Brown for best customer service experience. I will definitely be seeing him again for my future furniture needs
Katrina Dean
Mar 15, 2024
Zealand did a great job helping us out!
Danielle Boothe
Mar 14, 2024
Great experience. Zealand Jones our sales associate was very thorough and super helpful. Will definitely be back.
Marie Quiroz
Mar 14, 2024
When we first walked in, my daughters were fascinated by the clean, plush and beautiful designs. The atmosphere was bright but soothing. Zealand was at a podium to the right, ready to assist us. It was nice to be greeted and know assistance is available yet allowed my personal space when walking in. Zealand was excellent- stayed with us to answer questions and help fin what we were looking for without being an overbearing sales guy. When going to the back, there was another assistant available had we needed her. I loved the HUGE (TV screen) tablet they have available to.see online items not available in store. Very small selection of "children's" design bedroom furniture, but great for teens and adults. We went on a weekday so parking was great and the store was peaceful.
veronica watkins
Mar 13, 2024
Zealand was very professional and courteous to my mom and I. We will definitely be returning.
Pedro Gomez
Mar 13, 2024
Zealand was amazing and very helpful. Showed as many new things I didn’t know. Thank you Mr. Zealand.
Jeanea Whitehead
Mar 11, 2024
I have been looking for a sectional with my husband for the past three months. Tyra Hardy was very helpful, knowledgeable, and didn't try and rush me when I had questions. I really appreciated the great customer service!!
Pantheria Sandiford
Mar 10, 2024
Michael Brown has the best customer service from the start of my purchase until, making my final decision!
Brandon Hall
Mar 10, 2024
Mike Brown did a wonderful job .
ashley bolden
Mar 10, 2024
Curtis was so informative!!!! I purchased my lovely elegant bedroom set!!!!! Thanks Curtis for the wonderful experience!
Maggie Sanchez
Mar 10, 2024
Mike Brown is amazing. Super patient, professional and helpful. Thanks so much Mike
Adriana
Mar 10, 2024
Zealand was amazing, very knowledgeable and comfortable to shop with. Found our perfect couch, thanks again! We will be back.
jaime sanchez
Mar 10, 2024
Zealand was amazing !
Fedalyia Vaughn
Mar 10, 2024
Zealand was amazing and was able to answer every question we had. Thank you Zealand.
Kathy-Ann Parker
Mar 09, 2024
Five star customer service and professionalism. Come see Zealand Jones for all your furniture needs!
Arlandria Rasheed
Mar 09, 2024
Zealand was very informative about products and patient with our young family needing to make decisions.
Jessica Senatro
Mar 09, 2024
Zealand was super friendly and helpful, definitely recommend going to him for your furniture needs.
Lakesha Warde
Mar 09, 2024
Mike was great he helped me stay within budget and get so many great things for me and my family 10/10 definitely recommend 🫶🏽
Amy Camp
Mar 09, 2024
Mike Brown
Kmarie Arrington
Mar 07, 2024
I was help by a young gentleman named Zealand and his service was impeccable. I told him what I wanted and he lead me to a sofa so comfortable I didn’t want to get up. He also showed me others in a similar color scheme which were nice just not as comfortable as I liked. Overall I’m satisfied and will be purchasing the sofa he showed me. 👍🏾😁. Thanks Zealand!
Felicia Williams
Mar 03, 2024
My experience was absolutely the best Mike was very understanding of what I wanted. Definitely no pressure, felt very welcoming. I will definitely be buying again . Thanks so much MIKE !!!
Henry Johnson
Mar 03, 2024
Great experience. It wad fast, professional and thorough. Thanks again for a superb job.
mrslbrick
Mar 02, 2024
Easy easy easy!!! They had exactly what I wanted. They are very helpful. Enjoyed my experience.
M Davison
Mar 02, 2024
Ernisha and Jamar were an awesome help and were kind warm and welcoming
LaQuita Hogges
Mar 02, 2024
Mike Brown was very helpful and professional. Thanks a bunch !!
Marvis Mangwiza
Mar 01, 2024
Zealand was very friendly and professional. He was able to show us samples of what we were looking for and was able to answer all my questions.
Phommaly Outhavong
Feb 29, 2024
Zealand At Ashley in fayette was great
Tina Money
Feb 29, 2024
Zealand was VERY helpful. He let me know all my options with purchasing with Ashley. He had such a happy and beautiful vibe, which made it easy to ask all the questions I needed to know about my purchase. I was able to choose what I needed and will be back to buy more! Thanks Zealand 💛
Alice
Feb 29, 2024
Excellent, awesome very polite young man and kept us laughing. He got the job done!!!!! Excellent service!!
Deandre Thomas
Feb 29, 2024
Me and my Fiancé walked in The Ashley’s with an empty canvas for our space. Mr.Zealand Jones Was a beneficial and informational salesman when it came down to our interests. He Not only gave us clarity from the start of the conversation, but he’s also completely painted our canvas with great styles in furniture for our new home. 100 percent recommend Mr. Jones to any customer
Linda Barnes
Feb 29, 2024
Zealand Jones and Daysha Brownlee are amazing!!! They answered all my questions.
carol ramos
Feb 29, 2024
Mike, was EXCELLENT
S Maples
Feb 24, 2024
I had the pleasure of working with Tyra today. She was very knowledgeable and helpful. I had a great experience and got what I needed. Thanks Tyra!!!
james jabbarr
Feb 23, 2024
Mike Brown was extremely knowledgeable and exceptional
Mesha Washington
Feb 23, 2024
Service was good. Mike Brown is a good salesperson. I appreciate the service.
Natalie Alloway
Feb 23, 2024
Great!....Mike Brown was excellent.
shamika ortiz
Feb 23, 2024
Awesome experience at the Fayetteville location! Zealand helped me find the perfect sectional for my home! He was very knowledgeable about the furniture & very patient with helping me make my final decision! Ask for Zealand!!
Amber V
Feb 23, 2024
Mike was great! Greeted me when I entered the door and helped me make a great decision!
Chanda Doughty
Feb 22, 2024
Very knowledgeable and helpful
Alexandra Jackson
Feb 22, 2024
Awesome customer service from Zealand!! He helped me make decisions and was very helpful!
Sharon Thomas
Feb 21, 2024
Zealand Jones was so very helpful and knowledgeable
EUREKA L. COLZIE- IZUNWANNE
Feb 19, 2024
THE BEST OF THE BEST
Tonyea Monk
Feb 19, 2024
Our salesperson Ms Tyra did an awesome job was very patience.
James Brink
Feb 19, 2024
Zealand Jones. The experience is so smooth, and he’s so technically oriented that it went better than expected
Cari Burbach
Feb 19, 2024
Mike brown helped me out when I walked in. He was efficient and quick. This is the second time I used him and was out of store in 15 mins
YoungBrothaSlim
Feb 18, 2024
Zealand was extremely helpful and helped me find the perfect mattress! He was helpful, informative, entertaining, and above all, incredible!
Adventurously Fit40s
Feb 18, 2024
Zealand is a fantastic salesman. He listens to your needs, helps you identify what you're looking for and matches accessories as needed.
CryssLaRoux
Feb 18, 2024
Michael Brown was AWESOME! He was knowledgeable, he listened to my wants and needs and they were absolutely met! Go see Mike & Shalonda in the back lol
Nhiaja Patton
Feb 17, 2024
Zealand was quick, informative, knowledgeable and very friendly. I enjoyed and can not wait for my new couch!
Lisa Smith
Feb 17, 2024
I stood waiting for the associate to finalize order while he was on his phone. When I asked if there was a problem as to why he wasn’t finalizing order, he said he was waiting for me. My question is for what? And if he thought that, he should have said something instead of waiting for 5-10 minutes for me to say something. I was quite annoyed.
Kym Gile
Feb 17, 2024
Zealand was wonderful and everyone was super friendly.
Say Phan
Feb 16, 2024
Zealand Jones very friendly and helpful.
Nikki Willis
Feb 16, 2024
I would like to commend Zealand at your Fayetteville location. He was very pleasant and helpful with helping me. Attentive from the time I walked in the door. Kudos to him! He deserves more than just this review 😉
Debbie Flournoy
Feb 15, 2024
Zealand and Kimberly were amazing! Zealand is extremely knowledgeable, friendly and patient!!!! We can't wait to enjoy sleeping on our new mattress! Thank you Kimberly for helping make decisions.
fahrettin cicek
Feb 15, 2024
Zealand did great job. Excellent personality.
Hibbert Hibbert
Feb 13, 2024
I was assisted today by the very patient Tyra!! She was amazing as I shopped for my new living room furniture!! If you are looking for someone to take their time to show you various colors and options so that you can make the best selection, Tyra has the excellent customer service you deserve! Please believe, I will be back! Thanks again Tyra!
Shelina Merchant
Feb 12, 2024
The crew at Ashley Fayetteville made our furniture buying experience fun and efficient . Zealand was very professional and very knowledgeable. Kim , the store manager was very welcoming and appreciated our business. We went there on Friday and spend a lot of time looking at different pieces. We went to different stores over the weekend and came back to the store because of the lasting impression that Zealand left on us due to his Customer service. He even gave us interior decorating tips!
Scrub
Feb 11, 2024
Had a great experience with Zealand!
Samson Mcclendon
Feb 10, 2024
Fayetteville sales associate Tyra Haray was a pleasure to work with very knowledgeable about the product available
Pauline Travis
Feb 10, 2024
Very helpful with my orderMike Brown
Kimberly Laster
Feb 10, 2024
Michael Brown was super awesome and very helpful. I will be coming back again and hopefully I will be fortunate to get his assistance again.
Michael Howe
Feb 10, 2024
MR Zealand was most helpful in helping us in our decision. He is well informed about the products. I highly recommend seeking him out when your in the market for new furnishings. This is my new favorite store. Thanks
Margie Lynn
Feb 09, 2024
Zealand Jones, Excellent customer service! ~ Thank you.
Monnika Moore
Feb 08, 2024
Zealand was a joy to work with. Very knowledgeable. Give him a raise!
Keith Harris
Feb 05, 2024
Zealand was fantastic and very knowledgeable about all the furniture. Very helpful
Marche K
Feb 03, 2024
Zealand was very helpful and assisted me with all my questions and concerns
Johnnie Ford
Feb 03, 2024
Michael Brown is the best! He's very knowledgeable, courteous and patient. Ashley Furniture in Fayetteville, GA is a great place for all of your furniture needs. But ask for Michael!
Mark Littles
Feb 03, 2024
The customer service was great! Michael Brown was very energetic and informative. He was great to work with and answered all of our questions
Khiry Thomas
Feb 02, 2024
Ask for Zeland Jones whenever you come. He’s very thorough and attentive to your needs and wants! 10/10 definitely recommend!
Pollie Thomas
Feb 02, 2024
Zealand was awesome! He was very attentive and made sure he thoroughly explained everything. He was interested in making sure our wants and needs were met the entire 2 plus hour visit. I highly recommend if you’re visiting this location to ask for Zealand Jones!
Alli Wright
Feb 02, 2024
Zealand was very helpful and friendly while also having a lot of knowledge about the products and store
Cesar Nunez
Jan 27, 2024
Zealand was amazing help today. He helped set up an account for my wife. Added some things we wanted to our wishlist and even gave us the sleeping experience with Temperpedic. What an experience. We’ll be sure to come by if we ever need help with furniture shopping in the near future.
Naeemah A.
Jan 27, 2024
Zealand was super helpful and knowledgeable! 10/10 experience!
segunda wilson
Jan 27, 2024
My experience with this store has been really agonizing, the new manager Daisa is really unprofessional. I purchased some furniture from them on the 1st of January and made arrangements to pick it up on the 12 of January. I called the store on the 11th to see if everything was good for the pickup for the next day and the recording stated that I was still to pick upon that Friday the 12th of January. I take leave without pay from my job, rent a uhaul and pay 2 people to help me load the furniture when we get there and drive over 2 hours there. I finally get there the store is closed. I call the number on the door and the employee tells me that the store had a small electrical fire and they closed the store down for a few days. I asked for the managers number to find out why they just didn't call me to let me know that they were closed and wasn't having any pickups. I wasted a full days work , gas, money to pay helpers and my 4 hours of time driving and renting a uhaul for this day. I finally get in touch with the new manager Daisa we talked and she said that there wasn't much she could do about it. I asked for the number for corporate and I was given the run around. I finally get a call back from Daisa about 3 days later stating that I could pick up my furniture now that the store was back open. I take another Frida off 26 January. I go through the same thing with renting a uhaul and hiring help to go pick up my furniture. I get to the store the person who is supposed to load the furniture didn't show up for work so my hired help has to do their job.I get the furniture in the light to examine it and it has more scratches and scraps with stains on it. I then have them to plug the furniture in to see if the electrical parts work and one of the couches started to smoke like it was about to catch fire. The manager called some people and offered for me to get my money back for the sale. This was a slap in my face for the second time so she finally got in touch with someone who had the couch and sofa at the distribution center and arranged for me to pick them up. I go pickup the pieces that are still in the box. I started on my way back home excited that I finally got my furniture, hot home and opened the box with the loveseat and I discover that the center section to the sofa is not included. I immediately call the manager Dasia and let her know about it and that I was very unhappy about this and then found out the recliner I bout didn't work either and she proceeded to tell me that there is nothing she can do about it. I don't think customers should be treated as such especially after they have been given the run around and disrespected. I am trying to find out if there is anyone who can help me? I am also a disabled war veteran and I don't think that anyone should be treated in such a manner, this has actually put me in a place to where it has aggravated my PTSD and have to go to the hospital now behind this whole situation that could have been solved by a simple phone call, text or email. This store at Fayetteville pavilion is very unprofessional and don't take customers time into consideration.
Jules
Jan 26, 2024
Zealand did give excellent, thorough customer service! He’s a keeper!
Michelle P
Jan 26, 2024
The entire staff was extremely helpful, even though the were short staffed due to call outs. Zealand's customer service was TOP NOTCH!
Nonottoday Youknowwho
Jan 26, 2024
Zeeland was my salesperson. Five stars for Zeeland! He was very professional, knew the products of interest and throughout the 2 hours of my decision making he projected great patience . Even after the sell was complete, Zeeland provided me with his contact information and encouraged me to contact him with any other concerns/questions. All outreach text/calls were addressed on the same day of outreach 😀. Thank you Zeeland and all other ancillary staff and services at Ashley Home Furniture.
Michelle Hampton
Jan 25, 2024
Zealand! His customer service is excellent. He has a great eye for accessorizing. He was efficient, kind and smart. Thanks a lot. I'm looking forward to working with you again. Oh, and the store is neat and clean. 😊
Donnisha Thomas
Jan 25, 2024
Ms. Kim was very helpful & patient. My husband loved the customer service & wanted me to check them out . So far so good . Waiting for our furniture to be delivered.. 🤗🤗
Alicia Jordan
Jan 24, 2024
Zealand was exceptional. Very knowledgeable and professional! I highly recommend him for your salesperson!
Cayla Jordan
Jan 24, 2024
Zealand was very helpful and knowledgeable about the products! We enjoyed our Ashley Store visit
H M-R
Jan 24, 2024
Zealand was very helpful and informative.
Katie Coffee
Jan 23, 2024
Zealand is a very Good Salesman. Very Tentative to my need.
neville Hewitt
Jan 23, 2024
Great help and service at this location.
Arrion Rackley
Jan 22, 2024
When it comes to customer care. Lets just scream GOOD OLE FASHIONED CUSTOMER SERVICE...... The young ladies are definitely cut from that era of hand shakes , smiles , and keeping your word. Tyra, Kimberly, Ernisha!!!!!! Thanks again ladies. I will be back as long as you all are employed at this store. Thank you all for making my dream come true!!!!
Kim Gibson
Jan 21, 2024
My salesman was great, shoutout to Zealand! However, the slats for my son's bed was not with the delivery. Apparently, somehow it was removed from the original order and because the reorder was not over $300 I could not add it to my credit account but instead had to pay out of pocket. (Not happy about that) THEN upon further inspection of my dining room table, I noticed it was a little wobbly. I was readjusting it in the space and the screws fell out which is when I noticed there were more screws missing that were designed to secure the legs to the table top! Also, I had to tighten the screws in the legs of the chairs. They were uneven on the floor due to the screws not being completely screwed in!
Petroit Washington
Jan 09, 2024
Michael Brown help me as soon as I walked in the door! Great customer service and my delivery will be at my house this week! I’m excited about my sons bed frame and mattress!
Tejal Tillman
Jan 09, 2024
I walked in with my husband and used the restroom 1st. I had been greeted by a man asking if I needed help. Once I came out the restroom, I decided the movies were more important than shopping for furniture but found an accessory on the way out my husband didn't want to leave in the store. When that same rep realized we were only buying the accessory, his whole attitude changed. He was dry and wasted a few moments of our time just to be spiteful. There were a couple of ladies behind the counter. One was very sweet and kind hearted but the other large lady was rude and very short with us. We almost left it there. He claimed the card machine had to be restarted so we offered to pay with cash. Instead of him asking about this before, he seemed amused to have wasted a few more of our precious minutes. He didn't even tell us that we needed to sign a paper showing we were taking the accessory out the store until we were already in motion after they'd received the cash. Everyone except the kindhearted young lady behind the desk seemed annoyed when I questioned the legitimacy of them needing a signature for a $10 purchase. I will NEVER go to this location again!! They have the WORSE attitudes I've seen in this company's locations!
Roger McDowell
Jan 09, 2024
Tyra Hardy was a great help and I am very thankful she was there to assist.
Mi Mi
Jan 04, 2024
By far theee best Ashley’s fruniture location I’ve been to since my move to this city! The displays are realistic, you can tell they took their time in creating a warm and welcoming atmosphere. The professionals were helpful and so kind. Mr.Mike Brown’s energy was so bright over the phone , I had to drive to the location to check out a sectional I had in mind. AMAZING experience. I walked away with my sectional order placed, and I’ll be back to this location for the rest of my furnishing needs. Thank y’all so much!!!
Cherry Houston
Dec 30, 2023
Tyra did an excellent job for us. Her presence and personality blended well with my shopping style. I would recommend her for anyone looking for something at Ashley!
Eliza Smutz
Dec 30, 2023
Zealand was super helpful and friendly! Went in looking for a dresser and he helped us quickly find the right one.
Camille Lisbon
Dec 30, 2023
We came to the Fayetteville store and Alex was great! He was so helpful took his time with us and really helped us make a great decision! Great customer service from Alex today! We will be back!!!
Caleb Aquino (Cato Exodus)
Dec 30, 2023
Zealand helped my wife and I out when we went to purchase a dresser. Very efficient & friendly, great experience overall.
Kimario McFadden
Dec 30, 2023
Mike Brown was amazing and very informative. He has great energy and will for sure take care of your needs!
JaQuanese Douglas
Dec 29, 2023
Recently purchased a 5 bedroom home. I came here ready to buy some furniture and I may as well had been invisible. Nobody ever acknowledged my presence in the store and I know they saw me. 3 of them were busy chatting amongst themselves. Guess I’ll try Rooms to Go.
Catherine Brewster
Dec 22, 2023
Very nice and helpful
Kayla Trahan
Dec 21, 2023
Tyra was great! Made sure we got what we wanted when we wanted it! Love Ashely’s!
Jasmine Grace
Dec 17, 2023
Coming to Ashley’s was a very pleasant experience and we will always come back! Our associate Zealand assisted my husband and I with purchasing a mattress and they were very knowledgeable with their products and did not make us feel pressured to buy something we didn’t like, making sure we found the right fit for us!
Sylvia
Dec 16, 2023
Andre Borne greeted me as I walked in the door and was very helpful throughout!
Pumpernickel_P
Dec 16, 2023
Andre was a huge help! Got us in and out and got us exactly what we needed!
Holly Bowler
Dec 15, 2023
Very helpful staff like Zealand Found just what we needed quickly.
Gisele Solange
Dec 10, 2023
Mike Brown is super helpful and detailed. I would recommend him to anyone
P Bnax
Dec 09, 2023
Zealand has amazing customer service!
Chelsea Ivey
Dec 09, 2023
Good selection, low-stress shopping experience. Alex was a great help
Anthonia Pasiah
Dec 07, 2023
Zeeland was great. I was actually able to make a decision without feeling forced in to a purchase. Great customer service
Barbara Lumpkin
Dec 05, 2023
They worked tirelessly and committed to seeing this/my process all the way through!!!
Quiana Jervis
Dec 04, 2023
Alex help me looked at so many furniture and I can’t wait to come back
Taunja Dickens-Harrison
Dec 03, 2023
Even though they did not have the item I came to physically see, Andre was absolutely fabulous! He was so very patient and knowledgeable!
Tammi Smith
Dec 02, 2023
Andre Borne had great customer service!
Benjamin Green
Dec 01, 2023
Great experience shopping for a nice living room set. Zealand was very helpful, friendly, and knowledgeable
Khalilah Wilbourn
Nov 30, 2023
When you go to the Fayetteville, GA location be sure to ask for Zealand! He was an amazing young man,VERY knowledgeable, and he made it an UNFORGETTABLE experience! He gave my husband and I some WONDERFUL design ideas for our living room. We can’t wait to get our new furniture! Thanks again, Zealand, for your time and patience. We appreciate your expertise!!!Many blessings,~B & K
Chocolate Duck
Nov 29, 2023
Zealand is absolutely AWESOME! He was informative and knowledgeable. He took the time to listen then made suggestions specifically for what we were looking for. Please check for when you visit.
TheMekasham
Nov 29, 2023
Stopped in to shop for a coffee table today. Zealand was professional, pleasant and knowledgeable. Simply a pleasant experience!
Catalina Zamudio
Nov 28, 2023
Great place 👌
Shakeerah Frazier
Nov 26, 2023
Excellent experience . Zealand Jones is the best sales person ever. So knowledgeable and informative. Excellent job.
Andrea Mckenzie
Nov 26, 2023
TYRA AT the FAYETTEVILLE store was A Amazing Sales person...than you for everything
Stephanie W. Reed (GaSunshine)
Nov 24, 2023
Zealand, my sale's rep was very nice, helpful, and patient. He listened to needs and desires, then proceeded to show me all my options and a few extras which were perfect. Please ask for Zealand shan you arrive. He's also very knowledgeable of Ashley's products and quality.
Siriboon Bonhan
Nov 24, 2023
Tyra was the best!
Anitra Dunnock
Nov 24, 2023
Alex has outstanding customer service! True service excellence at its best! He deserves to be a manager!
Jada Dunnock
Nov 24, 2023
Alex Martell was a great host and great costumer service !!!
Kierre Isaac
Nov 23, 2023
I had an exceptional experience! Zealand greeted me upon entering the store, swiftly helping me locate the items I needed. Despite it being the day before Thanksgiving, the entire staff graciously stayed 30 extra minutes to ensure I could finalize my order.
Letitia Heit
Nov 22, 2023
Zealand was wonderful and so helpful. He answered every question I had and was so patient. Great store rep.
Priscilla Dickerson
Nov 21, 2023
Zealand was Awesome! He assisted me with re-imagining my current spaces to accommodate my selected furniture pieces. He listened to me convey my needs and offered helpful advice.
Yolanda Bridges
Nov 21, 2023
He was amazing so friendly and professional.
Eboni Woodard
Nov 18, 2023
Mike Brown was awesome! My fiancé and I went in looking to for a new sectional and he was able to get us in and out. He was friendly and provided a lot of good info. I can’t wait to relax in my new couch. Thanks Mike!
Theresa Howliet
Nov 18, 2023
Great customer service 😄😄😄😄
A-A-Ron
Nov 17, 2023
Jamar did an excellent job working with us and helping us find a new bed and mattress. We highly recommend you asking for Jamar if you have any furniture needs. He’ll take great care of you.
Angelica Cadena
Nov 16, 2023
Zealand was so helpful! He was courteous, kind, and very knowledgeable. He went the extra mile.
Elijah Glennjr
Nov 15, 2023
Alex at the Ashley Fayetteville has great customer service and excellent knowledge of products. Thank you Alex for all of your help!
Cynthia Coaxum
Nov 14, 2023
Mike Brown is such an amazing salesman. Great experience.
Marsha Crowder
Nov 14, 2023
Mike Brown was totally awesome! He greeted us and assisted us during our visit to the store. Due to his expertise we made an unexpected purchase. He is totally awesome 😎
Kayla Tapley
Nov 14, 2023
Horrible service. Sent me the wrong roll slats. I had to buy a box spring when I was told I wouldn’t have to. If you have an issue customer service will fight you about everything. I had my bed delivered october 28th. It is now November 14th still no refund. Still fighting with corporate.It is now the 21st still no refund and no email.
Desmona Fletcher
Nov 13, 2023
Tyra was our sakes associate and she was amazing from the beginning to the end.
Jadae Barnes
Nov 13, 2023
Tyra was great highly recommended
Kamari Davis
Nov 12, 2023
Zealand & Alex were a big help in helping me furnish my new home! Zealand was very informative and detail oriented.
Susana Rosario
Nov 11, 2023
Very professional and good customer service . Tyra was excellent .
Myla Chapman
Nov 11, 2023
I had a great experience with Andre’s help and guidance. Knowledgeable, professional, and pleasant. Thank you.
Keith Kimball
Nov 11, 2023
Zealand was amazing! Very knowledgeable and very very patient! If your in the market for new furniture I recommend Ashley and ask for Zealand.
Mary Dana Gowen-Morris
Nov 11, 2023
Great experience! Michael Brown was super helpful but not pushy. Appreciate everything!
Erica Anderson
Nov 10, 2023
Michael Brown made our life so easy! He was absolutely the most informative and attentive salesman we’ve experienced. We’re so happy with his knowledge, super personal and made our buying experience very enjoyable! Ask for Michael! You won’t be disappointed!
Greg Clark
Nov 10, 2023
Great customer service from Jamar & Zealand they were very helpful!!
Lakithia Hogens
Nov 10, 2023
Mike was fantastic!!! He was patient with me why I mixed and match all of the items until it was just right!! I came in a week later and got me a great mattress!!
Carmin Young
Nov 09, 2023
Zealand was very helpful with my purchase today. He gave excellent advice and customer service. It was a pleasure doing business with him.
D'mytrek Brown
Nov 09, 2023
Andre was awesome. Extremely helpful. Thorough with answers to all my questions and knowledgeable about the products. I will shop here again.
KenaSunshine J.
Nov 06, 2023
Mr. Michael was super helpful and very attentive. The store was set up nicely and very clean. I didn’t purchase anything yet but I’ll def be back.
Darlene Acker
Nov 06, 2023
Thank you for you knowledge of product and Stella customer service. You were very patient and attentive to help meat all of my expectations
Shondanette McDowell
Nov 05, 2023
Michael H. was very helpful and informative.
Nadjea' Campbell
Nov 05, 2023
Zealand was amazing! Made my shopping experience 5 stars! Very patience and not over bearing!
Tiara Campbell
Nov 05, 2023
Zealand was awesome!
Camille Hardnett
Nov 04, 2023
Michael was extremely helpful
Nakita Ferguson
Nov 04, 2023
Mike Brown took care of me! He was AWESOME!
Tonia Wesley
Nov 04, 2023
Very polite and attentive
Sandi Gladstone
Nov 03, 2023
I wasgreeted upon entry by salesperson Zealand. Store was clean, nicely arranged, inviting. I was looking for a reclining chair. We were shown to an area with several chairs of this type, assorted colors, prices, features. Zealand was very familiar with the inventory; the pros and cons of each chair and pricing. I purchased a biscuit colored recliner in the price range I could afford. Paper work was handled quickly and delivery arranged. I would use Ashley Furniture AND Zealand again, and highly recommend this store.
Erin Hartnett
Nov 03, 2023
Mike Brown was fabulous!! He assisted us in purchasing the most perfect great room furniture sectional! Will be returning to complete furnishing our new home.
Betty Boazman
Nov 02, 2023
Rep was polite, professional and very patient with hubby and myself,we are 88 years old.Zeland was quite knowledable.we had a super awesome buying experience at Ashley.
Xpress Home Sales Realty LLC
Nov 02, 2023
Thank you Mike Brown for assisting me with finding these amazing sets for my girls! Went to several furniture stores and couldn’t find many options for kids.
Sonia Amin-Sanford
Nov 02, 2023
Every time we have come to this Ashley we have received nothing but nice and helpful people. Tyra & Zealand went above and beyond to help us with browsing and purchasing the set. They didn’t make us feel rushed to make a purchase. We will come back again for any future purchases.
Tonya Stai
Nov 01, 2023
Zealand was absolutely excellent to work with. Honestly one of the most knowledgeable furniture salespeople I have ever dealt with.Also, Kimberly (manager) was kind and friendly. Great buying experience all around.
Stephanie Coria
Nov 01, 2023
Jamar Brown was very helpful and professional and helped us get everything we needed for our new home. We highly recommended him. Also store manager Kimberly the as amazing!!!!
Leslie Terek
Oct 30, 2023
Micheal Hillary was amazing not pushy at all but knowledgeable
Cliff Gardner Jr.
Oct 30, 2023
Tyra was amazing, gave my wife and I a great experience.
Kris Favers
Oct 29, 2023
Great customer by Michael Hillary! Very patent with us!
Teresa Gilles
Oct 29, 2023
Andre was so professional, friendly and courteous. The Align mattress and Boxspring that he sold me was a great product.Andre thank you for your honest opinion in helping me make the best decision in what I was in need of and searching for.Great job!
Carole Lindsey
Oct 29, 2023
My first time shopping at Ashley furniture, but will definitely Not be the lastGreat selection and quality and good prices. Zealand is phenomenal! He is professional yet friendly... He is attentive without hovering. Great customer service.
DAN KENDALL
Oct 27, 2023
Staff was top notch and took the extra time for all of my needs.
Steven Taylor
Oct 27, 2023
Great experience at Ashley’s today. Salesmen Mike Brown was a great salesmen for us. Very pleasant, knowledgeable and very helpful. We ordered a new bed and nightstand If your looking for a salesman who knows his stuff, look up Mike Brown.
Angela VanDeven
Oct 23, 2023
Great experience going in. Service was offered but sales people don’t hover.
PabyR Reyes
Oct 22, 2023
Love the service!! Thank u!!
jackie hicks
Oct 21, 2023
Great customer service from Mike Brown…so glad he was my salesperson. Excellent customer service.
Carlene Negron
Oct 21, 2023
The best experience ever! Zealand was extremely helpful and outstanding. He made the whole experience incredible!
Rahni Arnold
Oct 21, 2023
Alex is so PROFESSIONAL, FRIENDLY, EXPERIENCED WITH STORE POLICY and PATIENT. I felt really comfortable and at ease with Alex...no high pressure salesmanship shenanigans.Truth to be told the other staff in the store were very nice also they even laughed at my wife's corny jokes ( much appreciated).
Richard Robinson
Oct 21, 2023
Was unable to mix and match what I wanted to get, and I actually spent more than I wanted to.
Kristen Knight
Oct 21, 2023
Highly recommend this location! The entire staff was helpful throughout the whole process!
Sheontai McElrath
Oct 20, 2023
Andre was super friendly and patient. He helped me make a decisions on a beautiful bedroom set. Thanks for your help Andre.
Aspen Gardner
Oct 19, 2023
Buying furniture for my new house and decided to go to this location. We were greeted by Zealand as soon as we walked in. We told him what we wanted and he was very informative and knowledgeable about everything we had questions about. Ended up finding the perfect couch and will be back for more later in the future.
Ru Bell
Oct 16, 2023
Mike Brown met with us at short notice and was extremely knowledgeable, provided us with all options and even explained in depth benefits of the furniture protection plan.
shaneek brown
Oct 15, 2023
I ordered and paid for two furniture pieces online and a few days later received an email stating that my order was cancelled. The order was cancelled but my payment wasn’t. I called the online number and was told that my order had been marked as fraudulent. I came in to my local store and learned that Ashley online operates differently than Ashley in-store. Mike Brown was able to assist me with getting the items I wanted. Going forward I’ll be sure to deal with in-store purchases
Diane George
Oct 14, 2023
Matt was very patient with me while I selected a mattress. He was able to answer all my questions and provided excellent customer service!
Nicole Wallace
Oct 14, 2023
Thanks so much to Zealand Jones at this location in Fayetteville. Right through the whole process he helped me furnished my new home. Very professional and well informed. He advocated for the best prices and gave great opinions on pieces that I finally decided on. I would come back just because of the excellent customer service.
Guillermo Nava-Perdomo
Oct 13, 2023
Took the time, really detailed oriented. Knows his couches!
Shelly Goodwin
Oct 13, 2023
Zealand is the best customer associate at Ashley's Furniture!!!! He has impeccable customer service skills!!!
Carol Whitaker-Robinson
Oct 13, 2023
Mike Brown was very helpful and patient. We tried almost every mattress and he was knowledgeable about them all. That is important in helping us make a decision. Goid customer service is number one on my decision making list and Mr. brown delivered.
The Back Porch Magazine
Oct 12, 2023
Alex Martell is worth the drink!!!Amazing guy! Patient knowledgeable proficient trusting, he brought my price down!!!! He's a 100 guy!!!! Give him a raise!!!! Kudos Alex!!!He sold us the most comfortable set in the building!!!!
life challenge Mohammed
Oct 10, 2023
Great service from Mike Browm store 40 in Fayetteville Ga
jamaul click
Oct 10, 2023
Mike brown, greeted us as I walk in the door and he was very professional didn’t rush or try to over sale us answered all questions and was able to help us with 2 glass lamps my wife really liked
Bre Ragsdale
Oct 09, 2023
Andre did a great job helping us find the perfect pieces for our new house at a great price.
Avery Bell
Oct 09, 2023
Michael Brown was very professional, knowledgeable and attentive!
Pat Fountain
Oct 08, 2023
My experience at Ashley Fayetteville was so amazing! Zealand is an awesome customer service rep. His people skills are A+. He is polite, personable and very knowledgeable. He goes above and beyond. I will be coming back and furnishing my other rooms with his assistance.
Khayla Moore (HumilitySavesMe)
Oct 08, 2023
Great customer service from Mike Brown! Very helpful without being intrusive or overbearing, extremely positive and nice.Ordering my living room set was hassle free!
Neil Prescott
Oct 07, 2023
Alex was very nice and helpful
Monica Jackson
Oct 07, 2023
Great service by sales team… visit with Andre he was very helpful.
Marcus Walker
Oct 06, 2023
My experience was wonderful. Michael took the time out to explain everything in detail. Very much appreciated the professionalism.
mary keith
Oct 06, 2023
I went looking for a couple of paintings found instead 2 pieces of artwork for my living room. Great price.
Paris Thomas
Oct 06, 2023
Mike Brown was amazing with us patient and kind not to mention very knowledgeable.
Denise Johnson
Oct 04, 2023
I had a great experience with Zealand. His customer service was excellent. He assisted me with choosing the mattress I needed to for my comfort and had the patience on listening to what it was that I needed.
Taylor Christopher
Oct 03, 2023
Michael Brown was phenomenal at taking time to help us pick the most perfect furniture for our new home! I highly recommend coming to Ashley's for any home needs just because of his service.
Kristel Tshabalala
Oct 02, 2023
Mike Brown was very helpful in helping me get the couch I needed. He informed me on ways to take care of it and maintain it. I will definitely come back if I need anything else :)
Veronica Brumant
Oct 02, 2023
Mike Brown has impeccable customer service!
Elizabeth Jones
Oct 01, 2023
Please, please, please ask for Mike Brown. He was extremely helpful, knowledgeable, and pleasant to work with. We didn't feel pressured to buy anything we didn't want to. He was able to meet all our needs and saved us a few bucks as well. Extremely grateful!
Ken Redon
Sep 30, 2023
Good quick help
Karen Reichard
Sep 30, 2023
Very quick, pleasant and personable! I love Zealand!
lindsey fogler
Sep 29, 2023
My experience at this location was only 5 stars because of the service I received from Zealand. Zealand was very personable and knew the items I asked about. There were 3 women at the customer service desk and when I walked up neither one looked up at me or greeted me. There is more I would like to state but I won’t. Please train employees to be more personable especially when they are the front line of the business.
Charles Tapp
Sep 27, 2023
Our salesman Zealand was extremely knowledgeable and equally helpful.
Shaydreana Armstrong
Sep 25, 2023
Andre was so nice, patient, and knowledgeable about products! He made it easy to shop where I didn’t feel pressured! I definitely will be back to get that bed and make sure I ask for Andre!
Rachel Cousins
Sep 24, 2023
Michael Brown was phenomenal.Great customer service and knowledge of products . Most definately would recommend Ashley Homestore and ask for Michael Brown .
Seven Jordan
Sep 23, 2023
Michael was a great salesperson, he was very knowledgeable and patient. He made sure I knew all my options when picking out the best mattress for me. 10/10
Benjamin Mount
Sep 21, 2023
Zealand aka best sales rep around
NY Green
Sep 19, 2023
Pleasant, efficient, and fun.
Jeanette McFall
Sep 18, 2023
Mike Brown was a wonderful sales associate. He was very helpful and attentive. I recommend this store to anyone looking for quality furniture.
Susan Maddox
Sep 17, 2023
Awesome service. Michael Brown was fantastic 😍😊
DaJuan Williams
Sep 16, 2023
Zealand was absolutely awesome. He he is very well spoken,, extremely knowledgeable about product and pricing, and a pleasure to work with.
Tara Gibson
Sep 16, 2023
Very nice class & the staff at Ashley was very pleasant!😊
Riah McNeil
Sep 16, 2023
Zealand was great!!! He was so patient, informative, and kind. He did not rush me or try to upsell me. He was more concerned with making sure I was going to be happy with my purchase. I appreciate his customer service and professionalism! Go see him!!
mresmith4302
Sep 16, 2023
This was a great event that didn't take a lot of time and no pressure to buy.
김지관
Sep 16, 2023
Excellent service and greatest supportMichele Brown is the best staff in here
Deanna Leland
Sep 16, 2023
This was a lot of fun!!
Katrina Parker
Sep 16, 2023
Zealand was a knowledgeable, friendly and courteous sales associate!! He made me want to buy out the store I will be back!!
jennifer lennon
Sep 16, 2023
Mike brown was great and helpful
Akerra Lyons
Sep 12, 2023
Mike Brown at Ashley’s Funiture Store was awesome. Very funny,polite and helpful.
Go Green
Sep 11, 2023
Alex is awesome. Great honest customer service.
Toni Jester
Sep 11, 2023
Alex at the Fayetteville GA was great! He met us with a smile and made the whole buying experience awesome.
Rob G
Sep 10, 2023
Purchased a recliner today, 9/10/23 and was helped by Zealand J. He was very friendly, helpful and professional.
Janae
Sep 10, 2023
Mike B was great & patient with all of my questions!
Malcolm Jones
Sep 09, 2023
Alex was a great!!!Good attention to detail.
Jamal Fields
Sep 09, 2023
Mike Brown provided awesome Customer Service and great attention to detail. Can’t wait for our new patio set to arrive!!
Scott Mane
Sep 09, 2023
Great service. Will shop here again.
A Jackson
Sep 09, 2023
Mike Brown offered exceptional service! Very thorough and informative. He’s your go-to-guy for purchasing furniture for your home. 😊
Amari Dunn
Sep 09, 2023
Zealend was very helpful with me finding my new furniture, he was very nice. He made my experience at Ashley well worth it !
Brian Gadsden
Sep 04, 2023
Good man.
Monica Grigsby
Sep 04, 2023
9-4-23. Lovely purchasing experience with Michael Brown at the Ashley Furniture- Fayetteville. Found an awesome bedroom set for a guest room. The staff and store manager were a pleasure to work with. I highly recommend Ashley -Fayetteville for your next furniture purchase.Monica G.
Betty Williamson
Sep 04, 2023
Mike Brown is the greatest 💯
Yolanda King
Sep 04, 2023
Andre was very personable and knowledgeable. Andre took time to show me several variations of what I needed and NEVER made me feel rushed.
Jack
Sep 04, 2023
Mike! Great guy, bought some furniture in person and was able to get the online discount applied. Great customer service and nice guy. I would return for more furniture.
Raven Thompson
Sep 03, 2023
Mike was super helpful and helped me find just what I was looking for! The store was comfortable and all of the staff was friendly.
Sophelia “Divinegrowth6” Russ
Aug 27, 2023
Jamar provided great customer service and he was patient throughout the entire process!
Lorretta Mitchell
Aug 27, 2023
I love the price match guarantee.
Jackie Wade
Aug 27, 2023
Excellent customer service
Latrina Coxton
Aug 26, 2023
Andre was exceptional salesman! He made the buying experience so easy!
Gail Morin
Aug 24, 2023
Love the staff in Ashley Outlet!!
patricia taylor
Aug 23, 2023
I purchased a LR set from Ashley Furniture in Fayetteville, the staff Andre, Kim and Jamal were very helpful. Their customer service was outstanding. They were very knowledgeable. Kim and Jamal even assisted with loading furniture into my vehicle. Very satisfied customer!
Jenn S
Aug 23, 2023
Went in to get some new furniture for our living room and basem*nt. From the manager that helped us through the process, the pricing, and quickness and availability of shipping, we were extremely pleased! Will definitely be going back to get more things from this store! Adrian delivered our sofa for the basem*nt and he was awesome to do a delivery on a Sunday! Roc and DJ came out with our living room sofa on Wednesday. Roc and DJ were so sweet, they were so professional but also had a great sense of humor and a stellar attitude! They should always do deliveries together! 10 stars!!
Andrea Nichols
Aug 22, 2023
My experience with Alex was a very pleasant ,easy and stress free. They listened to my needs and I got everything I needed. Thanks Alex
Jenny Minter
Aug 22, 2023
Just like our first visit- the staff (and manager) was amazing! We were not as pleased with the team that delivered our furniture, however I will still give the store 5 stars!
Sheneta Hamilton
Aug 22, 2023
Was looking for furniture, went inside NO GREEETING, and walked around for about 10 minutes NO ONE OFFERED HELPED.
stephanie cammons
Aug 21, 2023
I enjoyed shopping at the Fayetteville location, friendly and insightful Service I will shop there again. Thank you very much for all your help and service..
nekisha baker
Aug 18, 2023
The office supervisor, Mrs. Harrell was awesome. Very professional and courteous. The transaction went so smoothly that I will be looking forward to working with her for my next home needs.
Israel
Aug 18, 2023
My experience with purchase and delivery was absolutely horrible!!! I specifically went in the store and said what I wanted and the opposite was ordered. That lets me know Andre was only trying to hurry up and make a sale that he wasn’t paying attention to what the hell he input. I’m pissed and will never return to another Ashley store again. Pay attention to what the hell you’re doing when someone is spending money. I called to speak to him about my order and never got a return call. Never again.
roz ware
Aug 15, 2023
Thanks for the great service. Thanks for allowing me to shop at my convenience and only helping when I needed it. Thanks again.Zealand
KRISTIN BAKER
Aug 15, 2023
Brian was phenomenal to work with on our purchase of a new sectional and dining set. He took so much time answering all of our questions. It was a pleasure doing business there
Jennifer Gordinho
Aug 13, 2023
Fast , efficient and knowledgeable. Our sales associate Karlee (spelling might be off) was absolutely a delight . She was pleasant and upbeat . Pricing was good . Can’t wait for delivery.
Raven Wood
Aug 12, 2023
Had a great experience at the store. Was able to buy my new bedroom set for a great price and set up delivery on my preferred day.
Sally Herman
Aug 12, 2023
Andre helped me find exactly what I was looking for!
Daniel Friedberg
Aug 06, 2023
Great customer service
runnel collie
Aug 05, 2023
Very happy with purchase that was delivered today.
Kamille Williams
Aug 04, 2023
First of all, Zealand is the best at what he does!That is all :)
Debbie Bryant
Jul 31, 2023
Great
Pam Solomon
Jul 31, 2023
Enjoyed my visit. Found what I needed. Purchased 2 dressers. The sales associate was available and checked on us a few times during our stay but was not pushy; just asked if we had questions. He was kind and knowledgeable about the products and costs. I will return for sure.
Bruce Logue
Jul 31, 2023
William was very helpful and easy to deal with, thanks we'll be back again
Darline Fountain
Jul 31, 2023
Me and my husband went to the Ashley Store looking for a new sofa. Entering the store we were welcome by the staff with warm greeting and they help us select a sofa. Great experience, definitely go back for more household items. Staff was outstanding!!!
Linda Glenn
Jul 25, 2023
Very positive and seamless
Ana Dangar
Jul 25, 2023
Zelma’s was an amazing sales rep. Made the process so easy
SL Simpson
Jul 25, 2023
I was looking for a new product that did not have any showroom floor samples. A leather sleeper sofa for my home office. I found on the Beliziani on the Ashley Furniture website. I called several locations and then spoke to Andre at the Fayetteville, GA store.He was so helpful and explained that brand new product takes time to make it to the actual showroom floors. Because this is a white ( coconut color) leather sofa I really wanted to see it in person. But unfortunately could not. I still moved forward with the purchase knowing that my previous Ashley Furniture products were great pieces with solid warranties. I am hoping that the leather sleeper is as beautiful in person as online. Fingers-crossed🤞🏾
Ashley Middleton
Jul 14, 2023
Excellent experience. Quick transaction. Very professional.
WES BRADFORD
Jul 14, 2023
Zealand was very helpful attentive and solved all my problems
Austin Ngoddy
Jul 14, 2023
Zealand Jones had great customer service.
Leigh Kelley
Jul 11, 2023
Friendly service very nice young gentleman that rang me up
Kim D. Burke
Jul 09, 2023
Purchsing new furniture can be such an anxiety ridden process. But Zealand Jones was helpful, patient and offered wonderful ideas that complimented what I am looking for. When I came back the next day, so I can take measurements, he saved all my items sort of like a wish list. He is super professional and ver knowledgeable with decor. Ashley Store is lucky to have him. This is my first time purchasing from Ashley store and I will definitely return to get more pieces and ideas from Zealand.Happy and very Satisfied Customer
Marybeth Jones
Jul 08, 2023
Zealand was very knowledgeable and answered all my many questions with professionalism and respect. He was amazing and Ashley Furniture store is blessed to have him as an employee.
Cindy Arnold
Jul 08, 2023
Carly & Lindsey were amazing! They were extremely helpful & patient with all of our questions! Honestly, we hesitated to shop at Ashley because of bad experiences there (not this store & many years ago). I’m so glad we decided to try again! ⭐️⭐️⭐️⭐️⭐️
Brandon Lassiter
Jul 07, 2023
Zealand was amazing!!!
Aaron Neal
Jul 06, 2023
The Ashley stores need more consistent pricing in conjunction with the website. I was told I couldn't get the matching website prices at the Fayetteville store because I got the veterans discount with my order.That doesn't sound right ... But I took the deal anyways. Not the best practices for a business.
Natalie Weeks
Jul 05, 2023
Chance was patient, kind and helpful with me purchases.
Shenika MS Jones
Jul 04, 2023
Morgan was amazing and super helpful!! Thank you!! My babies have bedrooms now.
DeNita Stamps
Jul 04, 2023
Zealand was friendly and attentive to the requested needs. Also, knowledgeable of the product. I would recommend seeking his expertise.
JAIRO CRUZ MOLINA
Jul 04, 2023
Great store, and wonderful team.
Rosa Alba
Jul 03, 2023
Sales rep Andre gave us the wrong address to pick up our dining table. Called the pick up location at east point and no one would pick up for 15 minutes. When they picked up the gave us the wrong address AGAIN.
Kym C
Jul 02, 2023
Zealand was a very passionate and patient salesman, very professional,me and my sister enjoyed working with him…… he will see us again
Lady Shan
Jul 02, 2023
Morgan cheerfully greeted me when I entered the store and provided excellent customer service. She is definitely an asset.
Esteylin Salmeron
Jul 02, 2023
Loved the service it was great Jamar was really nice and attentive of us … we we finally got the bed of our dreams after looking for so long
Stephanie Franklin
Jul 01, 2023
The sales rep Zealand was absolutely wonderful and a pleasure to work with. He explained everything and answered any and all questions we had. I am so glad we ran into him. If you guys need anything from the Ashley store in fayetteville GA, ask for Zealand! U won't be disappointed!
L. msprettygeorgia
Jun 30, 2023
Thanks Kim for great customer service!
Inga Weston
Jun 30, 2023
Love the staff, they were very professional with a sense of humor they answered all the questions and concerns that I had Jennifer was very nice and sweet they made my shopping for furniture so much easier and fun at the same time. I'm definitely going back to them.
Contact Me
Jun 29, 2023
I live here in Fayetteville Georgia and shop at Ashley furniture and they have the most awesome customer services. One of the employees that assisted me when I visited was Zealand such a wonderful nice young man very professional and so helpful.. Please ask for Zealand he’s amazing and you’ll be happy you asked for him so nice and very kind.
Mario Sanchez
Jun 28, 2023
Jamar was amazing!! Will buy from him AGAIN!!!
Angie Denney
Jun 27, 2023
We came in for a pair of recliners but our sales lady ( Ashley Fain ) she introduced us to an amazing bed that we also purchased!! Very satisfied with our purchase!!
Bryan Rodriguez
Jun 26, 2023
Chance and Fatima were so helpful. Helped my girlfriend and I with what we were looking for and more. Only reason I knock the rating is due to their manger’s attitude Brian. Didn’t seem like a nice boss.
Rishea Johnson
Jun 26, 2023
I have loved every piece of furniture I've ever gotten from Ashley's so this review isn't necessarily for the brand as it is for the trusted Advisor. Morgan Tinsley at the Fayetteville, GA branch was nothing short of AMAZING! From the moment I entered, she made me feel very welcomed. She chose an awesome couch right away and after much deliberation (to which she was patient enough to assist with) I ended up purchasing the couch! It did not feel like a "transaction", but more like an exciting "Hey girl, check this couch out!". I will be a fan of Ashley's for life, and Morgan greatly added to that.
Sarah Whittle
Jun 26, 2023
Easy mattress buying transaction!
Crystal Bellinger
Jun 23, 2023
This was a very smooth and stress free experience for my grandmother. Zeland was so sweet, informative and so patient with her. Ms. Jessica was just amazing in helping her with being approved. She exceeded our expectations and what we thought we were able to get. Thank you all for making her happy! Looking forward to delivery day🤗
Felicia Poku
Jun 22, 2023
Good customer service has been so hard to find lately ; so my expectations were low walking into the store! Zealand was absolutely wonderful! Very attentive!
Loretta Walker
Jun 22, 2023
I bought a new how because of several changes in the closing date my sales person Andre Bourne had to be very patient and he believed in me that i was sincere about the purchase I wanted to make and he was very accommodating to my many changes. He had everything ready to order when I finally arrived for the final purchase. He was on his way to getting off but remained with me and my husband until we were able to complete the purchase. a little disappointed about the delivery date being changed but I preferred every thin to arrive on the same day. Will let you know how the delivery service goes in the near future but so far I am highly pleased with the service and salesmanship.
Gene Autry Morris
Jun 20, 2023
Mr. Jamar Brown was amazing. He was knowledgeable about products. He helped me find the perfect items needed. The right, comfortable SEALY PRINCE SOFT ER PTP KG mattress and the amazing Caitbrook King Bed.I definitely recommend this Ashley Furniture Store, located in Fayetteville, Georgia and I recommend that you ask for Jamar Brown. He definitely will lead you in the right direction of course and will be willing to stay within your budget, seeing the cost of everything now in days.Keep doing well sir, May God Bless your work and knowledge within the home furniture industry.Gene Autry
Rubye Jones-Hall
Jun 20, 2023
Prices are too high for quality of item sold. Reviewed and bought a recliner that was totally misleading from show room. Too expensive for quality of furniture and it came to me with a severe broken part that I could not figure out until 5 days after I received it. I must admit, the young lady (Morgan) I believe that helped me was extremely kind.And I'm still waiting on my highly priced recliner broken part to be replaced!!!!! 06-20-2023
Vallicia Blackshear
Jun 19, 2023
Morgan was great from the time I entered the store until the sale. She has great energy and knowledge.
Aaliyah Byron
Jun 18, 2023
Zealand Jones did an amazing job helping me find the perfect mattress. I felt very welcomed and it was positive vibes throughout my entire visit!!! 👍🏾
Lourdes Loza
Jun 18, 2023
Chance was very helpful and he guided me through the store and I found what I was looking for. I always love to shop at Ashley furniture, good quality, good warranty, never dissatisfied with any of their products. Thank you!
Keri Williams
Jun 18, 2023
The salesman Zealand was helpful, knowledgeable, professional!Mary & Keri Williams
Kay Marie
Jun 17, 2023
Andre was soooo amazing!!!! Go to him!
Hazel Glow
Jun 17, 2023
Zealand was so helpful and understanding. He makes sure to listen to all your requests and necessities while also doing his best to give us the best deal possible. And he said he liked my shoes🫶🏽
Arturo Lopez
Jun 16, 2023
I was Assisted by Dana everything was great I’m happy with my purchase
Marie Moody
Jun 14, 2023
The sales lady was awesome! I enjoyed working with her.However, I felt after spending 4,000 dollars I should have gotten my furniture delivered inside and set up. I am older, on oxygen, use a rolador to get around and I felt like if Ashley could set it on my front porch for free, they could bring it in my house and set it up for me.
Sondra Jones
Jun 14, 2023
I spotted my sofa the minute I walked into the store. Amazing selection. Lovely store!Ashley took good care of us. This will be my first stop next time I need furniture or accessories.
Salvatore Mastropole
Jun 12, 2023
Promises a certain date. It never came. Come to find out it was backordered. No one called to tell me
Donna Wilson
Jun 09, 2023
My stuff is not delivered on time they redone my delivery date and have not called me or anything to explain 😡
Teon Greenwood
Jun 07, 2023
Experience was great. Customer service was great. Found exactly what we were looking for and they gave us a great deal. Definitely would come back for future purchases.
joga srinivasa
Jun 05, 2023
Horrible. Pls stay away from this site.Put in an order on 4th june and cancelled it on 7th june 2023.they deduct money from your accout very quickly but refund will never come back even after day to day follow ups.cases keep on getting created for the refund but never issued.this is a money pit.. I sincerely request everyone to stay away..do your research properly and dont fall in the same pit as i did.. save ur self
Dave Goldsmith
Jun 03, 2023
The folks at the Ashley store in Canton were extremely helpful. They took the time to answer all of my questions and helped me find exactly the wall decor pieces that I wanted. One of the items was not in stock (there was only an in-store display piece), so they drop shipped it to me, and it arrived at my house less than 24 hours later. Impressive.
Dyamond Melnyk
Jun 01, 2023
I went into the Fayetteville location looking for a living room set that I had been looking at online for a while. I was greeted by Morgan, very sweet young lady. She assisted me in purchasing exactly what I wanted and not trying to turn my interest elsewhere which is what a lot of salespeople do. She was very kind and helpful beginning to end. I’ll definitely come back to do business with her! Thanks Morgan☺️
Patty Winter
Jun 01, 2023
Had a great visit..bought a beautiful rug
Emily Roberts
May 31, 2023
Amazing experience! So friendly and easy to work with!
Latoya
May 29, 2023
Really love this location and this store especially since I’m new to Georgia. Natsasia help me with everything I needed and wanted. She made the experience very easy.
Antonio Rodriguez
May 27, 2023
Awesome place. Super friendly staff
Sharon Ware
May 27, 2023
Zealand provided excellent customer service today. He was super knowledgeable about the various mattresses.
Julie Wells
May 27, 2023
Very helpful salespeople! Found the perfect sized loveseat!
Imani Davis
May 23, 2023
Great service!! Ask Zealand he is very helpful and informative
Destination Junkies
May 20, 2023
Great service. I visited two times. Nastasia was patient and very helpful both times. I will be back for more furniture pieces.
Kristina Mcdonald
May 19, 2023
Went to Ashley's the other day just browsing and happily found one piece of furniture I was searching for and they were terrific, helpful, quick and easy purchase, very happy!
Robert Anderson
May 19, 2023
She was very professional and easy to understand.
Heather Vance
May 13, 2023
Nastasia welcomed us in first thing with a warm smile and helped us find everything for our home. Our whole family really enjoyed her. Our new home officially has everything we needed thanks to her help.
Terri DeJohn
May 13, 2023
Zealand Jones was my sales associate today. I appreciated his knowledge and courtesy. He is truly an asset to Ashley Furniture.
Silly Sounds
May 13, 2023
Easy, informative, fast
Marni Henderson
May 12, 2023
The sales associate was very personable and helpful. He completed the task.
Michele Carlisle
May 10, 2023
Thanks to Mr. Zealand for helping me with my purchase. 😇
April Segura
May 07, 2023
Nice and very patience with me
Jackson3553@comcast.com 2252mjac
May 06, 2023
Zealand, excellent service, very knowledgeable, he listens and very professional. Kudos to Zealand
Alton Guice
May 02, 2023
Zealand was an outstanding sales person. He showed us everything we wanted to see. I highly recommended him. Very knowledgeable and super friendly.
Joan Vaccianna
May 01, 2023
Customer service was great at the Fayetteville location! Great prices on clearance items. Well kept store.
David Dutton
Apr 30, 2023
Jack Diaz was incredibly helpful and patient with our needs. Ashley’s should be proud to have him as a representative to their company. 5 stars isn’t enough.Thanks-David
Barbara Levine
Apr 28, 2023
The manager Lindsay was so helpful in sending me a picture of the dresser that I ordered and helping me to fill out the order summary. My sister found the dresser for me, but I paid for it. Also we had to change the name to mine even though it was being delivered to her address. She was very understanding and patient to a senior. I would recommend her to help anyone!
Natalia Williams
Apr 26, 2023
Nastasia was excellent and very knowledgeable of her job. We had a great experience, we will definitely be back.
Trey Vekeroff
Apr 24, 2023
They were great and I look forward to shopping with them again in the future.
Overlord P.
Apr 23, 2023
Nice variety
siva abap
Apr 22, 2023
Great sales team .
OMESHA SMITH
Apr 22, 2023
Zealand Jones was a great salesman with a lot of personality. Thanks fir helping with my purchase.
Shayna Levine
Apr 20, 2023
Zealand was very helpful and patient. Definitely recommend him!
Dainty P
Apr 19, 2023
The store is decorated beautifully, and I found some great deals! The staff was very friendly and helpful. Special thanks toNastasia Stevens! She's the best!
Tina Huff
Apr 17, 2023
Very helpful
Candy Brooks
Apr 16, 2023
Great Customer service, I Love Ashley Furniture, I buy something every year.
Candice Ward
Apr 16, 2023
Zealand at the Fayetteville location was extremely professional, kind, and patient. He explained the process and was very knowledgeable of the features and items in the store. Greatly appreciated his customer service!!
April MacAlister
Apr 16, 2023
Wonderful customer service nastasia was wonderful she help me out with finding my dream bed and even took her time to show me some good mattresses.
Angie Dickey
Apr 16, 2023
I visited Ashley Furniture store today. The furniture is beautiful. My visit was very pleasant. My salesperson, Zealand Jones, was very knowledgeable and his customer service was top notch.
James Chapman
Apr 16, 2023
Had a great experience with Chase purchasing a mattress. He was very knowledgeable and didn’t try to run up our bill by suggesting stuff we did not want. Ask for Chase when you go into the Canton Ga location.
Colunteya Weems
Apr 15, 2023
Came in looking for a round table found office furniture instead. Sales person Candace was very nice and knowledgeable. Thanks for the great experience
Joyce Vandiver
Apr 11, 2023
I love Ashley"s Furniture in Fayetteville. Candace is amazing. Thank you for your amazing customer service and quality furniture.
Rafael Gamba
Apr 10, 2023
Great friendly staff. Comfortable chairs!!
Nef P
Apr 08, 2023
Candace and Roderick were great. They took the time to answer my questions. Can't wait to get my new furniture
Jessica Bonn
Apr 07, 2023
Jeremiah was amazing. Very helpful at the Canton location.
Thomia tv Show
Apr 03, 2023
It’s was great staff very friendly and I got the service I was looking for .
Amy B
Apr 01, 2023
They have really good prices on furniture and Tabitha was so helpful. Such a quick and easy process, too.
tatnai w
Mar 20, 2023
Andre was amazing. He was knowledgeable about products. He helped me find the perfect items I needed. My chairs came and they look great. The delivery guys were nice and friendly.
itstaheim
Mar 16, 2023
Andre if I spelled his name correctly he made my purchase so simple and easy..he was very informative and very professional
HOUSE OF E'SIMONE SPA & BOUTIQUE Erika Harris
Mar 11, 2023
I came into the Ashley furniture store in the Fayetteville Pavillion today 3/11/2023 looking for a sofa & dining table, Jamar B. greeted me immediately and he helped me look through the store and online to get exactly what I needed. The process was smooth and easy, just the way I like‼️ ( I think I was only in here 1 hour if that) Ask for Jamar B. if your ever in the Fayetteville Pavillion looking for any of your furniture needs come to Ashley furniture 👍
Miranda Foster
Mar 11, 2023
Andre is the best ! He made the mattress shopping experience fun and friendly ! Thank you so much for looking out for others and their budget!!
Pamela Truevillian
Mar 05, 2023
Andre was great! Very knowledgeable and didn’t try to make us purchase anything we didn’t want . Thank you Andre ! We will be back !
Monica Johnson
Mar 04, 2023
I had a wonderful shopping experience. All thanks to Morgan for all of her great customer service!!
Theresa Andrus
Mar 04, 2023
Khadijah Purnell is the best. She offered professional quality customers service for the Ashley brand. Her bright smile helps with any sale or purchase.Thank you for being the best !!!!
IceCold Johnson
Mar 04, 2023
Jamar was awesome during my experience, extremely welcoming and knowledgeable. I look forward to doing more business with him and Ashley Furniture in the future.
Leshonda Copeland
Mar 04, 2023
André was great! Very helpful!
Donna Hurley
Feb 27, 2023
What A Great ASHLEY Furniture Outlet ! Our Sales Associate, Harrison Turner, was friendly, considerate & helpful but not "hovering". We'll definitely be back ! Thank You Again Harrison !! L & M Himsworth, Canton GA
Damaris Alvarez
Feb 26, 2023
Great customer service. Found exactly what I was looking for.
K Parman
Feb 22, 2023
We walked in and were greeted, but not in a pushy way. We selected our furniture, and then paid but changed our mind on a few items, and the salesman was very cordial and allowing us to do that.
Shena Wilmarth
Feb 21, 2023
We purchase a couch 3 wks ago and had a great experience with Lindsey and Bree. Went in today and was completely ignored by the woman behind the counter and the store manager. I wanted to purchase patio furniture, they were rude and very disrespectful. It was very unexpected since we had a great first impression. Wont go back or purchase anything else.
Carolyn Anne Higgins
Feb 20, 2023
Jeremiah was extremely helpful and polite and not pushy. I was impressed with the product and sat at the table for a few minutes with no pressure to decide
Charles Appiah
Feb 19, 2023
Khadijah Purnell gave a great customer service
Albert Hunter
Feb 18, 2023
Exceptional service!!!
Jermin Walters
Feb 18, 2023
I had an amazing experience shopping at this location everyone seem to work as a team and my sales rep Khadijah helped me get everything I wanted at the best possible prices.
Shannon Bee
Feb 18, 2023
Andre Borne was the Best young salesman I have experienced in a very long long time. All
Lillie Franklin
Feb 14, 2023
Joann Field was very helpful and knowledgeable was able to get a good price my purchase.
Sandra Robinson
Feb 13, 2023
My sales associate was knowledgeable curioutous. It. .was a pleasure to work with her..
Mia Lloyd
Feb 11, 2023
Michael was very helpful and pleasant.
Janice Williams
Feb 10, 2023
Michael is just the best salesperson. His demeanor is excellent as is his patience and knowledge of his products. I will definitely use him again. To
Sharon Robinson
Feb 10, 2023
Had a wonderful experience with Joe Ann, polite, respectful, knowledgeable, patient, and very attentive to your needs. Will ask for her on next purchase.
Nicole Washington
Feb 08, 2023
Malik Bush was the best. He asked the right questions to help determine my needs. In addition, he went out of his way to make sure that my experience was seamless. He was such a pleasure to work with. Overall, great customer service!!!
William Cook
Feb 06, 2023
Pleasant staff! I worked with Malik and he took great care of me. A very well rounded young man. I will be back
MABLE MARRIOTT
Feb 05, 2023
Megan and Roger was very helpful .
Regina Angel
Feb 03, 2023
Joann Fields was very professional and fun and knowledgeable.
Pam Angel
Feb 03, 2023
Joann Fields was Very helpful and nice.
Brian Keith Overall
Feb 02, 2023
Too expensive. Staff followed me around. Felt VERY uncomfortable.
Tammy Gibson
Jan 29, 2023
Very helpful, courteous and professional!She was knowledgeable about furniture and delivery! Will definitely be back for future furniture purchases!
Janie Ray
Jan 27, 2023
Very courteous, helpful and patient. That's why along with their products that I keep coming back.
Naveed Gulamhussain
Jan 19, 2023
I was promised visa gift cards when I purchased my bed. I still haven’t received them and it’s already been over half a year. They tell me that they will call me back and figure things out but all they do is give me the run around. I do not know why they are so unprofessional. The only reason I didn’t buy through the actual mattress company was because I thought they were giving a good deal. They owe me 11 visa gift cards and it’s ridiculous the importance they give to my situation.
Cynthia Jordan
Jan 08, 2023
Excellent customer service and beautiful products. Love my new bed!!
Myrtle Knowles
Jan 07, 2023
Very great service from Morgan!!! She was helpful, and yet open minded to my taste. I love everything she helped me with today. She knows how to put the items together and I’ll come see her again soon!!! Great experience!!!
Kevin
Jan 04, 2023
Came in to see if a certain item I was interested in was available at the store. Was assisted by Malik, who was a very pleasant chap! Wasn't pushy and was very informative. Although I purchased the item online, he was good to work with.
A. HERRON
Jan 02, 2023
Awesome sales man helped with excellent service skills knowledgeable about products. Offered excellent customer service from the time I walked in the door Edgar
Tequilla Parker
Dec 15, 2022
Always a pleasure to purchase items from Ashley’s Furniture
Endia Springer
Dec 04, 2022
Khadijah was an amazing salesperson. She was very helpful and considerate. Definitely Will be shopping again.
Monique Campbell
Dec 04, 2022
Joann Fields was very helpful, and knowledgeable about the furniture and offers the store was offering.
Morgan Campbell
Dec 04, 2022
Had great help from, Mrs.Joan Fields. Made us feel very welcoming!
Beth Leonard
Dec 03, 2022
Joanne was very pleasant and patient with us while we tried to figure out what type of living room furniture would be both functional and look nice in our space. She was so sweet and easy to work with.
Todd Moreau
Dec 03, 2022
Joann was our sales rep in Fayetteville, GA. No pressure sales rep. She showed us what we wanted and provided the flexibility to decide on what we wanted, gave us suggestions based on our choices, rather than focus on what she could sell us.Thank you, Joann!
Gisela Baker
Nov 29, 2022
Went to with my sister to buy a loveseat. Jared Brown salesperson helped. He wasn’t pushy very personable. Helped me with a mattress I had meaning to buy.After I left sent him text messages of measurements and questions for my sister and he got right back to me. Great customer service along with Duncan his manager.
Dawn Griffin
Nov 28, 2022
Khadijah was awesome, very knowledgeable and professional on my inquiry.
Kein Stephens
Nov 25, 2022
Found exactly what my wife and I wanted and although management wasn't as polite as they could have been, Kalayah Bryant was absolutely wonderful and helped us everything we needed. She should be in management because she was absolutely wonderful, cheerful, and very polite. The management needs to take lessons from her on how to treat people! Thank you Kalayah for are expierience at Ashley Furniture!
Nessim Cazeau
Nov 25, 2022
Great customer service. Andre was very helpful in the process.
Mariah Rohrbach
Nov 15, 2022
Best Ashley Furniture I have been to. Great customer service and beat looking showroom I have seen!
Johnnie Raborn
Nov 14, 2022
The showroom is set up perfectly and the salespersons at the store are very friendly and helpful. 10000x better than the Newnan store where I couldn’t get anyone to help me
faith young
Nov 14, 2022
This place is amazing!! The showroom was so well displayed and the sales associates were very friendly and helpful!
Healing Herb
Nov 11, 2022
Andre was awesome!
Pamela Morris
Nov 04, 2022
I came in to browse around the store and the salesperson who greeted me was exceptional. Ms.Joann Fields was professional and showed me around the floor asked me all the right questions about what look and style I was looking for, and even gave me some very helpful advice on how to pull it all together. Most salespeople just want to make the sale but she was more interested in what I was trying to do which makes you want to spend your money. If you are in the market for new furniture I highly recommend you asking for Joann at the Fayetteville store.
Fernanda Arruda Godinho
Nov 01, 2022
I bought two pieces of furniture, a sofa and a sideboard. the sofa was ordered wrong and we are trying to exchange it for 10 days. The sideboard was never delivered. Customer service is totally inefficient.
Lynda Stoner
Oct 30, 2022
Great place to shop.
ChiChi Dean
Oct 30, 2022
Ashely has quality furniture. Costs a little more than I wanted to spend, but worth it. I love the King size bedroom set I bought. Can't wait to get it. My salesman was a Steph Curry look-a-like. He was nice and patient. I didn't feel pressured. He laid out all the options for financing for me and then I picked the terms that work best for me. The only thing is they don't sell bedrooms sets. The bed was the only thing on sale.
Charlen Fenton
Oct 30, 2022
Good customer service and availability
Bridgett Jones
Oct 30, 2022
The store itself was very nice and the emloyees were all very professional, courteous, and friendly. The buying process was great. The bad part of the whole experience was when it came time for delivery. Tons of communication, but on the day of delivery the address was now wrong (though they had correct address at the store). Corrected the address in the AM and was told they were not too far away- 3 hours later I contacted again and was now told the delivery would have to be a new date due to the address change. Wasted the day waiting on delivery that never arrived. Customer service was nice every time, just frustrating!
Tameka Davis
Sep 28, 2022
Store #40 in Fayetteville, GA is sorry and sad! I could not get any assistance to make a 1k-4k purchase!!! I had to walk out! I was told to come back and someone would help me. Ms. Joanne is very elderly and didn’t know what she was doing so Jessica and Tre Mac refuse to help the lady complete the purchase for whatever reason. Jessica was too busy on her phone and Tre Mac was just standing around doing absolutely nothing. After 35 minutes of no help from either one of them I was like okay I guess I need to go to another store. Jessica really had the audacity to tell me, “if you have time, come back tomorrow and I’ll help you”. I wanted to say “excuse me lazy, why can’t you help now!” But it’s okay I’m sure another furniture store would love to make that 1-4k off of us for sure!WORSE CUSTOMER SERVICE EVER!
Clive A
Sep 28, 2022
Defect on furniture and it has been a strongly even though I have warrnties to get a replacement part. I've visited the local store at least 4 times without any success
Selina Barlow
Sep 16, 2022
Salesperson Andre was very knowledgeable and professional during our phone conversation. HE Assisted me in placing an online order.
Fugi W.
Sep 12, 2022
Friendly staff without pushy salespeople
Rochelle
Sep 10, 2022
Horrible horrible horrible experience!!!!! Tray the store mgr and Duncan the Asst Mgr are both deceiving. The amount of lies I was told made me sick. They are not committed to their word. I purchased living and dinning room set from the Fayetteville location. The day I when in to make the purchase was a nightmare. The sales associate messed up the transaction so bad, she had to redo the order literally three times. I was promised a delivery date in two weeks and I kept getting calls that the delivery date was pushed back. Long story short I got SOME of the items a month later. (It’s about to be 2 months and still didn’t get some of the items) They will have you on hold on the phone at the Fayetteville location for 30minutes just for a simple no or yes answer. I will NEVER shop here EVER again.
Chris McCord
Sep 03, 2022
Staff was friendly, courteous, & professional.Fayetteville store was better arranged than Newnan store. Lots of options. We ended up going with a more expensive sofa than the one we had previously picked out in Newnan because the store had more options. Easy process start to finish.Store was mostly easy to navigate with a mobility scooter. There were a couple of tight spots. Otherwise great.
Victoria G.
Sep 02, 2022
TERRIBLE EXPIERENCE WITH THIS COMPANY. Placed an order and was pleased at how quickly they could have it delivered. The headboard to my bed was damaged so the delivery guys said I would have a new delivery date for a replacement in 24h. That time past and I heard nothing from this company. It is now 2 weeks later and I had a delivery scheduled today, and AFTER the delivery time window, I had to call and the agent told me it was a backorder, and I would have a new delivery date in two days. I never hear anything when I get that timeframe! I always have to reach out to them to find out anything. Don't even bother trying to chat with someone, they all have the same generic responses. This has been a nightmare.
walter lopez
Aug 27, 2022
Dealing with this company and specific store has been the worst decision we’ve ever made; in attempt to furnish our new home. After marketing a $2,300 deposit on August 2021, and being strung along until March 2022 with excuse after excuse; and still having no furniture delivered. We decided to stop the bleeding/ nightmare and cancelled our order; and politely requested full refund of our deposit. Not to mention what we’ve been going through with no furntinure during the holiday months, all we wanted is our deposit back in a timely fashion. We’ve provided a total of four letter heads from our bank because they stated; the reason they couldn’t refund our money is because we no longer had the same debit card we used when making the deposit. Which is unreal and quit frankly a ridiculous excuse to not return our money. They have so called sent our case to higher corporate or refund departments and still no luck. Trey the store manager has been the most inconsistent human being, giving his word and promising to call us back on specific days and never following through. My wife is eight months pregnant now and the $2,300 we deposited would have allowed us to at least buy dressers for our bedroom. They have no consideration or compassion towards customers. We call the store and they know my phone number and will not pick up. Because we are godly people and compose ourselves as noble human beings they are taking advantage of us. Please be aware and hope or pray for best.
kenbtheman
Aug 21, 2022
This was a good experience. I know that most of the times when you enter a furniture store you're usually attacked by salesmen just like in a car dealership. I used the approach I always use in these stores, I entered the store in Fayetteville Georgia and told the salesman who's name was Andre I was just browsing and would get hold of him if I needed assistance. He was great. Not pushy like most are. I really was just looking, but found a sofa at a great price that I couldn't pass up. Andre handled the whole transaction perfectly. A no hassle transaction. I paid him and finished up the transaction within 10-15 minutes. I will return here if there is something I need, and I will look for Andre for assistance.
Marcius Shelby
Aug 10, 2022
Purchased items from here 4 months later still haven't been delivered to the address I don't even live at anymore. 16 days after requesting a refund still haven't received that either. Horrible if you can't walk out of the store with your merchandise don't purchase. Even if they give u a delivery date of 1 month. Do not fall for it. Mediocre customer service also. 3 Days after posting this Customer Service calls me stating they will process my refund Today. This will take 7-10 business days like they stated before,also Fayetteville never answers the phone. Also are telling me they will refund me for $167 when both items I purchased total 367.18. Horrible experience I've basically been bamboozled.
L Dumas
Aug 08, 2022
My wife and I went to the Fayetteville location recently and were warmly greeted by Jamar at the door. He did a great job of not hovering around and provided us the opportunity to walk through the showroom and checked in with us periodically. Those efforts along with timely partnerships with his manager helped us to buy both a bedroom and living room set and we were done within 90 minutes. We even bought pillows! Great customer service always wins! If you go there, ask for him. Thanks again Ashley Furniture!
Lorena Zuniga
Jul 15, 2022
I recently bought a bedroom set and had it delivered to my house, and when I asked for it to be placed downstairs through the garage, one member of the delivery crew from this location very rudely shut me down without a reason and placed the boxes where he wanted it without asking me. It was not a good experience and I do not recommend this store in this location.
Jas Ohaya
Jul 03, 2022
Jordan was extremely helpful & professional. I initially went in just to browse but I found something I was interested in and because Jordan displayed great customer service, I went ahead and made a purchase. I’m not a huge fan of shopping at furniture stores but my experience at Ashley was top tier. If I’m ever in need of more furniture, I’ll be sure to come back!
John Brinson
Jul 02, 2022
They had a lot of beautiful furniture but not what I wanted.
K P
Jul 01, 2022
Had a great experience at this store. Everyone was very nice but have to thank our sales lady Khadijah! She is very helpful and knowledgeable. Nice selection of products. Will return in the future for anything else we may need.
David
Jun 28, 2022
Very nice store. Helpful salespeople. Great selection. Great prices. Very comfortable couch. There was a warehouse mixup and they gave me a piece of my couch set that was built overseas and didn’t fit with the rest of the set. Also it had minor damage. It took forever to get anyone on the phone, but once I did they were very helpful and a technician came to my house and solved the issue by getting me a new couch section that would fit properly.
Marsha Perry
Jun 14, 2022
Shopping at Ashley is always a pleasure. They have some of most beautiful furniture and accessories, that it's hard to not find something you'll absolutely love.
Hal Hutcheson
Jun 07, 2022
I have had a few great experiences at Ashley's Furniture in Fayetteville, GA. I am not one to take the time to write reviews, however this time is an exception because of their sales person, KEON!!This young man always works to ensure that I am happy with my purchase, but works extremely hard to ensure I get a competitive deal on all my purchases. I will go time and time again as long as he is there...Recently went into Haverty's where the 20 yr "veteran" salesmen was hovering over me to the point that each and every time I glanced over my shoulder he was there. He showed me features I didn't care about on products I didn't want. I could not even look around the store in peace to find what I liked.KEON was the complete opposite - gives me time and space to find what I'm looking for and he is not intrusive. He is available when I need him and when I'm ready he provides top notch service! The stand out is this: I always feel like he is an advocate for ME. I truly get the feeling he is trying to help me get the products that I want for the best possible deal.I always walk away feeling like I got a good value for the money I spent.
Melvin Miller
Jun 02, 2022
Low to no pressure sale techniques. Competent and professional. Did wind up having to split order and go online for sofa because management was not "able" to discount at that competitive rate.
Chris Bullock
May 27, 2022
The worst!!! Linked my account with someone who bought a mattress. Said couch would be here within three weeks was not canceled the couch found out also charged for a warranty that I did not ask for. It took two months and many hours of talking to get the charge off my account. I gave them one star because my bar stools are great and had no trouble delivering them.
Judy Sanders
May 17, 2022
Mikey did a great job helping us decide on furniture for my sister's assisted living apartment. Thank you for your patience.
Lavonda Shelton
May 11, 2022
I brought some furniture in January! My delivery date has been changed 4 times and each time I had to call to find out what happened. No one from Ashley's had ever reached out to me, and as of today I still haven't gotten my furniture!
Nali the Avali
May 05, 2022
Absolutely horrible. I had found the items online and wanted to see if there were any discounts. After I got home, the salesperson calls to tell me she had forgot to order the sides for the bed and needed to come in and pay more. When I told her to cancel because the online items specifically included the rails, she told me she couldn't cancel without coming back in.
Karen Budd
May 04, 2022
Jeremiah did a great job answering our questions and giving us all the options available. He listened to what we were looking for and quickly helped us find the perfect bed and mattress set. Thank you!
Jackie Ashley
May 03, 2022
One sale woman was very pushy to get a sake not haven't that
Terez Johnson
Apr 28, 2022
The associates were very friendly and helpful. Even though they didn't have what I was looking for, they provided me with great ideas and options.
Jarina Dunner
Apr 16, 2022
My furniture has been on back order for over a month! Now I won't receive my set due to not having pieces in warehouse, for an additional month! Soooo frustrating. The managers at the store ate great! This is beyond their control
Yolonda Guthrie
Apr 08, 2022
This store, especially the store manager, needs customer service training. The manager is rude and unprofessional. She lacks the professionalism to do her job and increase customer referrals by word of mouth. I will be sure to make sure I let anyone who is looking for furniture to avoid this store in Canton. I will never return!
Judy Kowitz
Apr 08, 2022
This was my first visit to the outlet store. I purchased a sofa and a China cabinet. The prices were really great. I will be back to purchase more stuff later
sherry gaston
Apr 03, 2022
If you know better stay far away from Ashley home store. My experience was great as far as ordering the items. But that changed when my bed frame kept collapsing. The technician came out and told me I had the wrong items and I didn’t have the correct pieces for my bed frame.
Tammarra DeLapp Dozier
Mar 04, 2022
The employees were very unprofessional. Most of the employees I encountered were either on their cellphone or goofing off with each other. The admin person held a long personal conversation with another employee while I waited for her to give me the final paperwork for my purchase. I will not shop here again.
catherine buska
Feb 23, 2022
We bought furniture in October for our home we were moving into in December. When the furniture was delivered, one piece didn’t fit. The delivery team was great, said they could take it back no problem for a refund. Now more than 2 months and 5 calls to the store, and they have been too busy to issue my refund. Every time I call I’m told it’s being processed and will take 7-10 days, from 60+ days ago. The furniture was damaged during delivery, and now 60+ days later still waiting on those repairs. 0/10 Would not recommend!
Tonya Washington
Jan 30, 2022
I like Ashley. Go and ask for Harrison, he was very excellent and polite. He knows his stuff. Too bad my hubby put me on a budget. 😂🤣😁
James
Jan 26, 2022
Awesome selection! Our salesman Earl was outstanding.
kiki way
Dec 04, 2021
Bought a desk which Ashley was supposed to deliver and set it up… Ashley did not deliver Fedex delivered it left it at the door. So it sat in my house for about 2 weeks. I opened the desk to put it together the desk was cracked in the front. I have called Ashley 10 times waited 45- 1 hour to speak with someone. They sent me an email and ask me to send pictures I did send pictures. Anyway I still have the cracked desk no one has reached out and they open at 11:00 every day which is late
Michael Morales
Nov 23, 2021
Thank you Tom for answering my questions and providing great customer service.
Veminda Williams
Nov 20, 2021
The service at the Fayetteville location was exceptional. Mr. Jamar Brown’s service and expertise while shopping made the experience great. He applied all available discounts which was an added bonus. Great deal on quality furniture.
Sumit Rayaguru
Nov 08, 2021
Please if you want peace of mind. Never never buy from Ashley. Worst possible customer service. Once you buy and if you have any issues then you would be a soccer ball between the store you bought and the customer service. No one is going to help you. I had purchased a dining table and a cabinet from Ashley Fayetteville. Dining table came after 3 months of follow up, they won't refund you will give you excuse the order is in transit. Cabinet came with missing parts which I found at the time of installation. They said they cannot compensate even if it is there fault. BUY AT YOUR OWN RISK.
Wang Yi
Oct 25, 2021
Super difficult to get returns, never shop back to this store! Not recommend.
Rickey Benson
Oct 12, 2021
The manager was not helpful with my financial issue that is getting double charged for the same furniture (bed). He wanted me to sign a document stating that I still owe on the furniture and sign another document stated I paid. I told him I won’t sign the document and he told me that how we do things. The two documents did not have same ID number, customer #, or anything that said the two documents are connected. So I just canceled the transaction and left. The manager didn’t care that I were unhappy or canceled the transaction. He went on to put up price tags. This how the Ashley Department operation?
Valeria Heard
Oct 09, 2021
Khadijah Purnell is AWESOME! Knowledgeable, professional, patient, and just perfect. Ashley Home Store rocks.
Paula Strickland
Sep 23, 2021
Its a nice place to visit. The furniture is so great. The price is reasonable. They always has sales. And they do greet you at the door.
Yanny G
Sep 07, 2021
Great experience shopping at this location! The store manager baldemar was pleasant and knowledgeable of the products I was purchasing. He assisted with my purchase due to some concerns and made me feel comfortable and happy with my purchase.
Charles Hutch
Aug 29, 2021
Nice merchandise friendly salesmen and women. Clean store not overly aggressive. We did purchase with no pressure.
Marva Cosby
Aug 28, 2021
Thank you to the staff of the Ashley Homestore in Fayette Pavilion for being so friendly and professional. I went in to purchase a table, but it was unavailable at this location. Fortunately, they were able to locate the table at another store. While the other location had the table, the customer service and professionalism were lacking so I returned to the Fayetteville location to make my purchase without incident. Thanks again to the store manager and all others who were of assistance. .
stephen holguin
Jul 24, 2021
My wife and I just bought our first house together so we were very excited but also nervous about buying our furniture. We didn’t know exactly what we wanted to get and had a difficult time deciding. The Manager Baldemar was very patient with us and took us step by step on the process since we were first time buyers. At the end we were very happy with our purchase, which couldn’t be done without Baldemar.
Deezy Foster
Jul 23, 2021
I came in the store and the whole team was very friendly. They were very knowledgeable and ensured I got the best price for my living and dining set.
Brittany Williams
Jul 23, 2021
My experience was a great one the manager Baldemar went above and beyond to provide me with excellent and exceptional customer service he’s a great asset to this company thank you so much for the great customer service !
khadijah purnell
Jul 22, 2021
Everyone is so helpful and knowledgeable. Had a marvelous experience, please go visit! 100% recommend
Joshua Hill
Jul 22, 2021
Such a lively place to shop! Can’t express the excellence of customer service displayed by the the staff. They are Super helpful
HARRY JOSEPH
Jul 22, 2021
Ashley is one of the best store in town. Costumer service at the Ashley is superb.
Deon Pennycooke
Jul 21, 2021
I was greeted with a warm welcome. The manager Baldemar was able to answer all my question. I will definitely return for future purchases.
Maria Gomez
Jul 21, 2021
Excelente service
Veronica Becerra
Jul 21, 2021
The service was great, and very friendly staff. Beautiful furniture, great prices. Definitely going back.
Latonya
Jul 20, 2021
My husband and I had a great experience shopping at Ashley’s. The staff was friendly and helpful. The store was very clean. Go see Baldemar he was the guy that helped us. Thank you for been patient with us on trying to decide on which bedroom set to purchase.
Jason gregg
Jul 20, 2021
What a wonderful experience from start to finish, Working with Baldemar Becerra. He was very knowledgeable and answered every question my wife and I had. He was very patient with us, because we had a lot of questions. We never left pressured to buy, we told him our budget and he made it work. I highly recommend this location.
Eduardo Becerra
Jul 20, 2021
Baldemar Becerra he is a helpful person great customer service ...he's the peoples champ
Alexander Hernandez
Jul 20, 2021
Thanks Baldemar for helping me and my family choose a new dining set.
Diana Luna
Jul 20, 2021
If I could leave 6 starts I would! I have never had a more enjoyable furniture shopping experience. The employees here are the sweetest and most patient people ever. I am a very picky person and can be difficult at times but they had to problem helping me out with all my questions. The store manager Baldemar walked me though all the details on my order and made me feel confident I had made the right choice by picking Ashleys. I highly recommend this store for anyone looking to do business with Ashley’s.
Denise Mitchell
Jul 20, 2021
Baldemar gave me great customer service. Upon my experience with him and the staff I will recommend this store to friends and family.
Magaly Diaz
Jul 20, 2021
Good selection of furniture, attentive staff, and good prices. Would shop again
Brittney Johnson
Jul 20, 2021
I had a great experience at Ashley’s. The store manager Baldemar assisted me and he was very patient and understanding in helping me find what I was looking for. Highly recommend!
Elizabeth Collado
Jul 20, 2021
Mom and I went looking for new bedroom furniture for her home. Got a new bedroom set with a delivery and a Tempur-Pedic! Delivered within the time frame that was given. Also Great customer service! Shout out to the manager B!
Joshua Hutton
Jul 20, 2021
My family and I visited the fayetteville location recently and were overwhelmed by the amazing service we received. Jamar, and Baldamar were so helpful and knowledgeable. I'm a world post covid I've noticed alot of poor customer service, and we've all been the victim of it. It was so very refreshing to have every concern addressed and to have such a great experience. You've earned a customer for life!
Crysta Bearden
Jul 20, 2021
Clean store, helpful team. They let you walk around, no pressure to buy. The managers are helpful too.
Evan Johnson
Jul 12, 2021
Great and warm staff. Excellent customer service.
Chanika Overton
Jul 09, 2021
Myself and my kids were looking for my son a bedroom set. This was our 4th store. We walked inside and was instantly greeted with a smile and introduction by sales rep Marcellus. This was something we had not experienced in the other three stores. He was so nice, polite, professional and patient with us. My son shared with him what he wanted and Marcellus showed us around the store. We purchased. Thank you.
Mansi Patel
Jul 08, 2021
The staff here are friendly and helped me come to the best decision for me! I left excited to see my rooms come together.
Anthony Santos Sr
Jul 07, 2021
Prices are outrageous!
Corey Mack
Jun 21, 2021
New store, same poor service! This store has an unsustainable business model...from helping customers to purchasing a simple item in store. I went in to the new Fayetteville store after poor service in McDonough but lo and behold same poor service. I tried to cancel a direct ship order and purchase a new item and had to purchase the new item separately to avoid the delay. Haven't received a refund for the first item still and it has been almost 2 weeks. Wanted to add a simple accent vase that was forgotten and you have to sign several forms again...smh
De Rogers
Jun 06, 2021
Great Atmosphere.... Customer Service Reps are excellent. Big Shouts to Jessica! Thanks again Natalia
Jamar Brown
May 12, 2021
Store is currently at this location as of 5/14/2021
